Elara Caring
Jackson, MI · Medicare-certified hospice (CCN 231581)
CMS process measure: 99.77 (state average 97.27 — above state average)
Serves: 231 ZIP codes (is yours included? →) · Phone: (517) 435-3055 · Verify on Medicare Care Compare ↗
Elara Caring received a 3-star CAHPS family caregiver rating on CMS Care Compare, with 80% of families saying they would definitely recommend it. Its CMS composite process score of 99.77 is above the Michigan state average of 97.27.
Elara Caring serves 231 ZIP codes from its office in Jackson, Michigan, in Jackson County. Families in this area can contact the hospice directly to confirm whether their specific address is included.
Yes, Elara Caring is Medicare-certified, with CCN 231581, certified since 1998. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Elara Caring is a for-profit hospice based in Jackson, Michigan, serving Jackson County and the surrounding region. It has been Medicare-certified since October 26, 1998 (CCN 231581).
According to CMS Care Compare survey data, family caregivers who worked with Elara Caring gave it a CAHPS star rating of 3 out of 5. In that same survey, 80% of families said they would definitely recommend this hospice to others, and 82% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Elara Caring scored 99.77, which is above the Michigan state average of 97.27. CMS also reports a care index score of 10 for this hospice, and notes that 65.2% of patients received visits in the last days of life, based on the data CMS has published.
Elara Caring's service area, per CMS data, spans 231 ZIP codes from its Jackson office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost details are provided here. All figures above come from CMS Care Compare data as most recently published, and families are encouraged to review the official listing directly for the latest figures and any measures not covered here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Elara Caring is Medicare-certified (CCN 231581), certified since October 26, 1998. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a CAHPS star rating of 3 out of 5, with 80% of families saying they would definitely recommend Elara Caring and 82% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Elara Caring's composite process score is 99.77, which is above the Michigan state average of 97.27, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
Elara Caring serves 231 ZIP codes from its office in Jackson, Michigan, in Jackson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 231 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Elara Caring is a for-profit hospice; ownership type is one factor CMS reports, but it does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
Elara Caring has been Medicare-certified since October 26, 1998.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who are no longer pursuing curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; please contact Elara Caring at (517) 435-3055 to ask about where they provide care.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Elara Caring at (517) 435-3055 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, what areas it serves, and how care is coordinated — Elara Caring can be reached at (517) 435-3055 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Elara Caring directly at https://www.medicare.gov/care-compare/details/hospice/231581?state=MI to review its current CMS-reported ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.