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Family Centered Hospice

Addison, IL · Medicare-certified hospice (CCN 141622)

Family caregiver rating (CAHPS): 1★ — 71% of families would definitely recommend
CMS process measure: 81.4 (state average 96.22 — below state average)
Serves: 153 ZIP codes (is yours included? →) · Phone: (630) 317-3300 · Verify on Medicare Care Compare ↗

Family caregivers gave Family Centered Hospice a CAHPS star rating of 1 out of 5, with 71% saying they would definitely recommend it. On CMS's composite process measure, it scored 81.40 compared to the Illinois state average of 96.22, placing it below the state average.

Family Centered Hospice serves 153 ZIP codes from its office in Addison, Illinois, in DuPage County.

Yes, Family Centered Hospice is Medicare-certified (CCN 141622, since 2005); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Family Centered Hospi… Family Centered Hospi…: 81.4 81.4 IL average IL average: 96.22 96.22

About this hospice

Family Centered Hospice is a for-profit hospice agency based in Addison, Illinois, serving DuPage County and surrounding areas. It has been Medicare-certified since May 4, 2005 (CCN 141622).

According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave this hospice an overall CAHPS star rating of 1 out of 5. Among those surveyed, 71% said they would definitely recommend this hospice to others, and 68% rated their experience of care 9 or 10 out of 10.

On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of recommended care processes — Family Centered Hospice scored 81.40, compared to the Illinois state average of 96.22, placing it below the state average. CMS also reports a care index score of 10 and notes that 51.4% of patients received visits from a nurse or medical social worker in the last days of life.

Family Centered Hospice reports serving 153 ZIP codes from its Addison, Illinois location.

The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; families are encouraged to review the source directly and confirm current details before making care decisions.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Family Centered Hospice is Medicare-certified (CCN 141622) since May 4, 2005, and the Medicare hospice benefit covers hospice care for patients who qualify.

What do family caregivers say about this hospice in the CMS survey?

CMS Care Compare data shows a CAHPS star rating of 1 out of 5, with 71% of caregivers saying they would definitely recommend the hospice and 68% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 81.40, compared to the Illinois state average of 96.22, which CMS classifies as below the state average.

What areas and ZIP codes does this hospice serve?

Family Centered Hospice reports serving 153 ZIP codes from its Addison, Illinois office in DuPage County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 153 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

It is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures and CAHPS survey results are better indicators.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since May 4, 2005.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting focus from curative treatment to comfort and quality of life; it does not mean giving up care — patients still receive medical, emotional, and spiritual support.

Where is hospice care provided — at home or in a facility?

This is not specified in the CMS data provided; contact Family Centered Hospice at (630) 317-3300 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The CMS data does not describe the enrollment process; contact Family Centered Hospice at (630) 317-3300 for details and verify certification on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about CAHPS survey results, quality measure scores compared to the state average, service area, and how care needs will be met; contact Family Centered Hospice at (630) 317-3300 to ask directly.

How do I verify this hospice on Medicare Care Compare?

You can look up Family Centered Hospice (CCN 141622) at https://www.medicare.gov/care-compare/details/hospice/141622?state=IL to confirm current ratings and details.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.