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Sanctuary Hospice

Westchester, IL · Medicare-certified hospice (CCN 141648)

Family caregiver rating (CAHPS): 2★ — 74% of families would definitely recommend
CMS process measure: 97.84 (state average 96.22 — above state average)
Serves: 183 ZIP codes (is yours included? →) · Phone: (312) 662-1009 · Verify on Medicare Care Compare ↗

Family caregivers gave Sanctuary Hospice an overall CAHPS rating of 2 stars, with 74% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 97.84 compared to the Illinois state average of 96.22, placing it above the state average.

Sanctuary Hospice serves 183 ZIP codes from its office in Westchester, Illinois, in Cook County.

Yes, Sanctuary Hospice is Medicare-certified (CCN 141648, since 2012); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Sanctuary Hospice Sanctuary Hospice: 97.84 97.84 IL average IL average: 96.22 96.22

About this hospice

Sanctuary Hospice is a for-profit hospice provider based in Westchester, Illinois, serving Cook County and the surrounding region. It has been Medicare-certified since November 8, 2012, under CMS Certification Number (CCN) 141648.

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Sanctuary Hospice an overall rating of 2 stars. Among respondents, 74% said they would definitely recommend this hospice to others, and 76% rated their overall experience 9 or 10 on a 0-10 scale. These figures reflect the experiences of caregivers who completed the survey and are published by CMS as part of its standard quality reporting.

On CMS's composite process measure, which reflects the proportion of recommended care processes provided to patients, Sanctuary Hospice scored 97.84, compared to the Illinois state average of 96.22 — placing it above the state average on this measure. CMS also reports a care index score of 10 and notes that 55.8% of patients received visits in the last days of life, per the published data.

Sanctuary Hospice's service area, as reflected in CMS data, spans 183 ZIP codes. The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data and may reflect a specific reporting period; where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than any indication of quality.

Questions families ask

Does Medicare cover care from Sanctuary Hospice?

Yes. Sanctuary Hospice is Medicare-certified (CCN 141648) since November 8, 2012, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS Care Compare reports an overall CAHPS rating of 2 stars for Sanctuary Hospice, with 74% of caregivers saying they would definitely recommend it and 76% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Sanctuary Hospice scored 97.84 on CMS's composite process measure, compared to the Illinois state average of 96.22, placing it above the state average. CMS also lists a care index score of 10 and notes that 55.8% of patients received visits in the last days of life.

What areas and ZIP codes does this hospice serve?

According to CMS data, Sanctuary Hospice serves 183 ZIP codes from its Westchester, Illinois office in Cook County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 183 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Sanctuary Hospice is listed as a for-profit organization in CMS records. Ownership type does not by itself determine quality of care; CMS quality measures and survey results are better indicators of a specific hospice's performance.

How long has this hospice been Medicare-certified?

Sanctuary Hospice has been Medicare-certified since November 8, 2012.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for people who are nearing the end of life, typically with a prognosis of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means focusing care on comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it is not about giving up but about shifting the goals of care to comfort.

Where is hospice care provided — at home or in a facility?

The CMS data provided does not specify where Sanctuary Hospice delivers care; please contact the hospice at (312) 662-1009 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact Sanctuary Hospice directly at (312) 662-1009 and verify current information on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on quality measures, the ZIP codes served, and how long a hospice has been Medicare-certified — all of which are reflected in CMS Care Compare data for Sanctuary Hospice.

How do I verify this hospice on Medicare Care Compare?

You can review Sanctuary Hospice's official CMS data directly at https://www.medicare.gov/care-compare/details/hospice/141648?state=IL.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.