St Croix Hospice Lombard
Lombard, IL · Medicare-certified hospice (CCN 141624)
CMS process measure: 99.73 (state average 96.22 — above state average)
Serves: 160 ZIP codes (is yours included? →) · Phone: (630) 748-3652 · Verify on Medicare Care Compare ↗
Family caregivers gave St Croix Hospice Lombard a 3-star rating in the CMS CAHPS survey, with 85% saying they would definitely recommend it. On CMS's composite process measure, this hospice scored 99.73, above the Illinois state average of 96.22.
St Croix Hospice Lombard serves 160 ZIP codes from its Lombard, Illinois office in Dupage County. Families in and around this area can contact the hospice directly to confirm whether their specific address falls within the service area.
Yes, St Croix Hospice Lombard is Medicare-certified, with CCN 141624, certified since 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
St Croix Hospice Lombard is a for-profit hospice provider based in Lombard, Illinois, serving families throughout Dupage County and surrounding communities. According to CMS Care Compare data, this hospice has been Medicare-certified since October 26, 2005.
In the CMS CAHPS Hospice Survey, family caregivers gave St Croix Hospice Lombard an overall rating of 3 stars. Among those surveyed, 85% said they would definitely recommend this hospice to others, and 83% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of family caregivers as reported to CMS.
On CMS's composite process measure, which tracks whether core clinical processes were consistently delivered, this hospice scored 99.73, compared to the Illinois state average of 96.22 — placing it above the state average. CMS also reports a care index score of 8 and notes that visits occurred in the last days of life for 73.9% of patients, based on available data.
St Croix Hospice Lombard reports serving 160 ZIP codes from its Lombard office, indicating a broad service area within the region.
All figures above come from CMS Care Compare data as published; where CMS has not released a particular measure for this hospice, that omission often reflects small patient counts rather than an indication of quality. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here beyond that fact. Families are encouraged to verify current figures directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. St Croix Hospice Lombard is Medicare-certified (CCN 141624), certified since October 26, 2005, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers rated this hospice 3 stars overall, with 85% saying they would definitely recommend it and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice scored 99.73 on CMS's composite process measure, compared to the Illinois state average of 96.22, placing it above the state average.
What areas and ZIP codes does this hospice serve?
St Croix Hospice Lombard reports serving 160 ZIP codes from its Lombard, Illinois office in Dupage County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 160 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
St Croix Hospice Lombard is a for-profit hospice. Ownership type does not directly appear in CMS quality scores, but families sometimes consider it alongside the CAHPS and process measures above.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since October 26, 2005, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean forgoing all medical care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact St Croix Hospice Lombard at (630) 748-3652 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, contact St Croix Hospice Lombard directly at (630) 748-3652 and confirm current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's process measures compare to the state average, and its service area — all of which can be reviewed on Medicare Care Compare, or by calling St Croix Hospice Lombard at (630) 748-3652 for further specifics.
How do I verify this hospice on Medicare Care Compare?
You can verify this hospice's current CMS data at https://www.medicare.gov/care-compare/details/hospice/141624?state=IL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.