Gentiva
Anderson, SC · Medicare-certified hospice (CCN 421534)
CMS process measure: 100 (state average 97.78 — above state average)
Serves: 54 ZIP codes (is yours included? →) · Phone: (864) 297-3164 · Verify on Medicare Care Compare ↗
CMS has not published a summary CAHPS star rating for Gentiva, but 91% of family caregivers said they would definitely recommend it, and its composite process score of 100.00 is above the South Carolina state average of 97.78.
Gentiva serves 54 ZIP codes from its office in Anderson, South Carolina, in Anderson County.
Yes, Gentiva is Medicare-certified (CCN 421534, since 1997); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice serving Anderson, South Carolina and the surrounding area, Medicare-certified since July 16, 1997 (CCN 421534). This profile draws only from CMS Care Compare data as published by Medicare.
In the CMS CAHPS family caregiver survey, 91% of caregivers said they would definitely recommend Gentiva to others, and 88% rated their experience 9 or 10 out of 10. CMS has not published a summary CAHPS star rating for this hospice in the data provided, which can happen when patient sample sizes are small — this is not an indication of poor quality, simply a gap in what has been publicly reported.
On CMS's composite process quality measure, Gentiva scored 100.00, compared with the South Carolina state average of 97.78 — placing it above the state average. CMS also reports that 61.4% of patients received visits in the last days of life, and a care index score of 10 is on file. As with any measure not discussed here, absence does not imply poor performance; it may simply reflect what CMS has published to date.
Gentiva's service area covers 54 ZIP codes from its Anderson County office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. Families are encouraged to confirm current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 421534) since July 16, 1997. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 91% of family caregivers said they would definitely recommend Gentiva, and 88% rated their experience 9 or 10 out of 10. CMS has not published a summary star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process measure score is 100.00, compared with the South Carolina state average of 97.78, placing it above the state average.
What areas and ZIP codes does this hospice serve?
Gentiva serves 54 ZIP codes from its office in Anderson, South Carolina, in Anderson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 54 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and caregiver survey results are more direct indicators.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since July 16, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient has a life-limiting prognosis, typically six months or less as certified by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up medical care or attention, only redirecting its goals.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Gentiva; please contact the hospice at (864) 297-3164 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Gentiva directly at (864) 297-3164 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, how a hospice's quality measures compare to the state average, its service area, and how long it has been Medicare-certified — all of which are covered in this listing using CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 421534) directly at https://www.medicare.gov/care-compare/details/hospice/421534?state=SC to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.