Heartland Hospice (Ann Arbor)
Ann Arbor, MI · Medicare-certified hospice (CCN 231572)
CMS process measure: 93.44 (state average 97.27 — below state average)
Serves: 57 ZIP codes (is yours included? →) · Phone: (734) 973-1145 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said 76% would definitely recommend Heartland Hospice (Ann Arbor), and 74% rated it 9 or 10 out of 10. On CMS's composite process measure, it scored 93.44, which is below the Michigan state average of 97.27.
Heartland Hospice (Ann Arbor) serves 57 ZIP codes from its Ann Arbor, Michigan office in Washtenaw County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Heartland Hospice (Ann Arbor) is Medicare-certified, with CCN 231572, certified since 1995. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis.
About this hospice
Heartland Hospice (Ann Arbor) is a for-profit hospice serving Ann Arbor, Michigan and surrounding Washtenaw County, Medicare-certified since November 16, 1995 (CCN 231572).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 76% would definitely recommend this hospice, and 74% rated the hospice 9 or 10 on a 0-10 scale. CMS has not published a specific overall CAHPS star rating figure in this dataset, though the recommendation and rating percentages above come directly from that survey.
On CMS's composite process measure, which reflects how consistently a hospice delivers a set of recommended care processes, Heartland Hospice (Ann Arbor) scored 93.44, which is below the Michigan state average of 97.27. CMS also reports a care index score of 8 and notes that 50.6% of patients received visits in the last days of life, per the most recent published Care Compare data.
The hospice's service area, as listed on Care Compare, spans 57 ZIP codes from its Ann Arbor office.
The Medicare hospice benefit covers hospice care for eligible patients whose physician certifies a terminal prognosis; no cost or fee figures are included here, and none should be assumed. Families are encouraged to review the source data directly on Medicare Care Compare and to contact the hospice for any details not captured in this profile, such as staffing, facilities, or specific services offered.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (Ann Arbor) has been Medicare-certified since November 16, 1995 (CCN 231572), and the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 76% of family caregivers said they would definitely recommend this hospice, and 74% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 93.44, which CMS classifies as below the Michigan state average of 97.27. CMS also reports a care index score of 8 and that 50.6% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Per Care Compare data, it serves 57 ZIP codes from its office in Ann Arbor, Washtenaw County, Michigan.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 57 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and survey results are the best available indicators from this data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 16, 1995.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped pursuing curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting focus from curing an illness to comfort, dignity, and quality of life; patients can still receive treatment for symptoms and other conditions unrelated to their terminal diagnosis.
Where is hospice care provided — at home or in a facility?
This data does not specify where Heartland Hospice (Ann Arbor) provides care; please contact the hospice at (734) 973-1145 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; contact the hospice directly at (734) 973-1145 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and how care is provided; contact the hospice at (734) 973-1145 and review its Medicare Care Compare page for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can view Heartland Hospice (Ann Arbor)'s official profile at https://www.medicare.gov/care-compare/details/hospice/231572?state=MI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.