Hope Health Care
Garland, TX · Medicare-certified hospice (CCN 741556)
CMS process measure: 95.9 (state average 94.72 — above state average)
Serves: 105 ZIP codes (is yours included? →) · Phone: (972) 366-5030 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 83% would definitely recommend Hope Health Care, and 77% rated their experience 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 95.90, above the Texas state average of 94.72.
Hope Health Care serves 105 ZIP codes from its Garland, Texas office in Dallas County. This reflects the area CMS Care Compare data lists as covered by this hospice.
Yes, Hope Health Care is Medicare-certified, with CCN 741556, certified since May 12, 2015. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hope Health Care is a for-profit hospice based in Garland, Texas, serving Dallas County and the surrounding area. It has been Medicare-certified since May 12, 2015 (CCN 741556).
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey reported that 83% would definitely recommend this hospice, and 77% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall CAHPS star rating figure in the data available for this profile.
On CMS's composite process-of-care measure, Hope Health Care scored 95.90, which is above the Texas state average of 94.72. Its care index score is listed at 9, and 42.5% of patients received visits from staff in the last days of life, based on CMS's published measures.
Hope Health Care reports serving 105 ZIP codes from its Garland office, indicating a broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data as published for this hospice. Where a measure is not mentioned, CMS has not published it for this hospice, which often occurs because of small patient counts rather than any indication of quality. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Hope Health Care is Medicare-certified (CCN 741556) since May 12, 2015, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare, 83% of family caregivers said they would definitely recommend Hope Health Care, and 77% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Hope Health Care's composite process-of-care score is 95.90, which is above the Texas state average of 94.72, based on CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Hope Health Care serves 105 ZIP codes from its office in Garland, Texas, in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 105 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hope Health Care is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures and caregiver survey results are better indicators to review.
How long has this hospice been Medicare-certified?
Hope Health Care has been Medicare-certified since May 12, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive medical care for pain and symptom relief and can discuss any concerns about their care plan with their hospice team.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Hope Health Care delivers care; contact the hospice at (972) 366-5030 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Hope Health Care at (972) 366-5030 for guidance on how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quickly staff respond to needs, what services are included, and how the hospice compares to state averages on quality measures — all of which can be reviewed on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Hope Health Care (CCN 741556) directly at https://www.medicare.gov/care-compare/details/hospice/741556?state=TX to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.