Mission Hearts Hospice
Garland, TX · Medicare-certified hospice (CCN 971548)
CMS process measure: 80 (state average 94.72 — below state average)
Serves: 36 ZIP codes (is yours included? →) · Phone: (214) 909-2338 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Mission Hearts Hospice, so no star rating or percent-recommend figures are available. On the CMS composite process measure, it scored 80.00, below the Texas state average of 94.72.
Mission Hearts Hospice serves 36 ZIP codes from its Garland, Texas office in Dallas County.
Yes, Mission Hearts Hospice is Medicare-certified (CCN 971548, since 2018); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Mission Hearts Hospice is a for-profit hospice agency based in Garland, Texas, serving families in Dallas County. It has been Medicare-certified since September 7, 2018 (CCN 971548).
CMS Care Compare has not published CAHPS family-caregiver survey results (star rating, percent who would definitely recommend, and percent rating the hospice 9-10) for Mission Hearts Hospice. This often happens when a hospice has too few surveyed patients for CMS to report reliable results, and it does not indicate poor quality.
On the CMS composite process measure, which reflects how consistently a hospice completed a bundle of recommended care processes, Mission Hearts Hospice scored 80.00, compared with a Texas state average of 94.72 — placing it below the state average on this measure. CMS has also recorded a care index score of 7 for this hospice, though data on visits in the last days of life have not been published for this provider.
Mission Hearts Hospice reports serving 36 ZIP codes from its Garland, Texas office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
All figures above come from CMS Care Compare data as most recently published; families are encouraged to review the official listing directly for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Mission Hearts Hospice has been Medicare-certified since September 7, 2018 (CCN 971548), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for Mission Hearts Hospice, which often happens when too few patients were surveyed; this does not imply poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Mission Hearts Hospice scored 80.00, compared with a Texas state average of 94.72 — below the state average.
What areas and ZIP codes does this hospice serve?
Mission Hearts Hospice reports serving 36 ZIP codes from its office in Garland, Texas, in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 36 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Mission Hearts Hospice is organized as a for-profit agency; ownership type does not by itself determine quality of care, which is better judged by CMS quality measures and survey data where available.
How long has this hospice been Medicare-certified?
Mission Hearts Hospice has been Medicare-certified since September 7, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to manage symptoms, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment, but it does not mean giving up medical attention, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Mission Hearts Hospice delivers care; contact the hospice at (214) 909-2338 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Mission Hearts Hospice at (214) 909-2338 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores compared to state averages, service area, and staffing and services offered; contact Mission Hearts Hospice at (214) 909-2338 for specifics not covered by published CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Mission Hearts Hospice (CCN 971548) directly at https://www.medicare.gov/care-compare/details/hospice/971548?state=TX to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.