Hospice Austin
Austin, TX · Medicare-certified hospice (CCN 451515)
CMS process measure: 92.89 (state average 94.72 — below state average)
Serves: 102 ZIP codes (is yours included? →) · Phone: (512) 342-4700 · Verify on Medicare Care Compare ↗
Hospice Austin's family caregivers gave it a 4-star CAHPS rating, with 90% saying they would definitely recommend it. On CMS's composite process measure, it scored 92.89, below the Texas state average of 94.72.
Hospice Austin serves 102 ZIP codes from its Austin, Texas office in Travis County.
Yes, Hospice Austin is Medicare-certified (CCN 451515, since 1986); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Austin is a non-profit hospice serving Austin, Texas, and the surrounding Travis County area. It has been Medicare-certified since December 5, 1986, and is identified by Medicare using CCN 451515.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Hospice Austin an overall rating of 4 stars. Ninety percent of surveyed caregivers said they would definitely recommend this hospice to others, and 87% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who worked directly with the hospice team during a loved one's care.
On CMS's composite process measure, which tracks whether recommended care processes were delivered, Hospice Austin scored 92.89, which is below the Texas state average of 94.72. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 56.4% of patients, based on the most recent published data vintage.
Hospice Austin's service area, as listed on Care Compare, covers 102 ZIP codes radiating from its Austin office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; where a measure is not mentioned, CMS has not published it for this hospice, which can happen with smaller patient counts and does not itself indicate lower quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Austin is Medicare-certified (CCN 451515) since December 5, 1986, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Hospice Austin a 4-star CAHPS rating, with 90% saying they would definitely recommend it and 87% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 92.89, which is below the Texas state average of 94.72, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
Hospice Austin serves 102 ZIP codes from its office in Austin, Travis County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 102 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospice Austin is a non-profit organization; ownership type can be a factor families weigh alongside CMS quality data, but it does not by itself determine care quality.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 5, 1986.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
CMS data does not specify the settings this hospice uses for care; please contact Hospice Austin at (512) 342-4700 and verify current details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data provided does not describe intake steps; please contact Hospice Austin at (512) 342-4700 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how care processes compare to state averages, service area coverage, and how visits are scheduled near the end of life — all of which can be reviewed on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can review Hospice Austin's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/451515?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.