Suncrest Hospice
Austin, TX · Medicare-certified hospice (CCN 971604)
CMS process measure: 98.1 (state average 94.72 — above state average)
Serves: 94 ZIP codes (is yours included? →) · Phone: (512) 543-1381 · Verify on Medicare Care Compare ↗
Family caregivers gave Suncrest Hospice an overall CAHPS rating of 2 stars, with 76% saying they would definitely recommend it. On CMS's composite process measure, it scored 98.10, above the Texas state average of 94.72.
Suncrest Hospice serves 94 ZIP codes from its Austin, Texas office in Travis County.
Yes, Suncrest Hospice is Medicare-certified (CCN 971604, since 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Suncrest Hospice is a for-profit hospice agency based in Austin, Texas, serving Travis County and surrounding communities. It has been Medicare-certified since July 23, 2020 (CCN 971604).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Suncrest Hospice an overall rating of 2 stars. Among respondents, 76% said they would definitely recommend this hospice to others, and 73% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Suncrest Hospice scored 98.10, which is above the Texas state average of 94.72. CMS also reports a care index score of 10 and notes that 87.6% of patients received visits in the last days of life, per the published data.
Suncrest Hospice's service area, as reflected in CMS records, spans 94 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond this are provided here. All figures above come from CMS Care Compare data and reflect the most recent published vintage available; families are encouraged to review the source directly for the latest updates. Where a measure is not mentioned, CMS has not published it for this hospice, which can occur simply due to small patient counts and should not be read as a reflection of care quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Suncrest Hospice is Medicare-certified (CCN 971604) since July 23, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Suncrest Hospice received an overall rating of 2 stars, with 76% of caregivers saying they would definitely recommend it and 73% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Suncrest Hospice's composite process score is 98.10, which is above the Texas state average of 94.72, and CMS lists a care index score of 10.
What areas and ZIP codes does this hospice serve?
Suncrest Hospice, based in Austin, Texas (Travis County), serves 94 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 94 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Suncrest Hospice is a for-profit hospice; ownership type does not directly determine quality, but it is one factor families may consider alongside CMS survey and quality measure results.
How long has this hospice been Medicare-certified?
Suncrest Hospice has been Medicare-certified since July 23, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to relieve symptoms and stress, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify the settings in which Suncrest Hospice delivers care; contact the hospice at (512) 543-1381 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the intake process; contact Suncrest Hospice at (512) 543-1381 to learn how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measure scores, service area, and how care is coordinated; you can review these details for Suncrest Hospice on Medicare Care Compare and ask the hospice directly by calling (512) 543-1381.
How do I verify this hospice on Medicare Care Compare?
You can look up Suncrest Hospice (CCN 971604) directly at https://www.medicare.gov/care-compare/details/hospice/971604?state=TX to review its current CMS-reported ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.