New Century Hospice Of Austin
Austin, TX · Medicare-certified hospice (CCN 671502)
CMS process measure: 98.06 (state average 94.72 — above state average)
Serves: 104 ZIP codes (is yours included? →) · Phone: (512) 342-8288 · Verify on Medicare Care Compare ↗
Family caregivers gave New Century Hospice Of Austin an overall CAHPS rating of 3 stars, with 82% saying they would definitely recommend it. On CMS's composite process measure, it scored 98.06, above the Texas state average of 94.72.
New Century Hospice Of Austin serves 104 ZIP codes from its Austin, Texas office in Travis County. This reflects the CMS-reported service area for this Medicare-certified hospice.
Yes, New Century Hospice Of Austin is Medicare-certified (CCN 671502, since 2005). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
New Century Hospice Of Austin is a for-profit hospice serving Austin, Texas and the surrounding Travis County area. It has been Medicare-certified since July 20, 2005, meaning it has met federal health and safety standards for hospice care for nearly two decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among those surveyed, 82% said they would definitely recommend this hospice to others, and 79% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care here, as published by CMS.
On CMS's composite process measure, which looks at how consistently core hospice care processes are followed, New Century Hospice Of Austin scored 98.06, compared to a Texas state average of 94.72 — placing it above the state average on this measure. CMS has not published every possible quality metric for every hospice; where a figure is missing, that reflects reporting thresholds such as small patient counts, not necessarily lower quality.
New Century Hospice Of Austin's service area, as recorded by CMS, spans 104 ZIP codes, indicating a fairly broad reach from its Austin office.
Hospice care for eligible Medicare patients is covered under the Medicare hospice benefit; no additional cost information is provided here. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, New Century Hospice Of Austin is Medicare-certified, with certification dating back to July 20, 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CAHPS Hospice Survey, this provider received an overall rating of 3 stars, with 82% of caregivers saying they would definitely recommend it and 79% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 98.06, compared to the Texas state average of 94.72, placing it above the state average.
What areas and ZIP codes does this hospice serve?
CMS data lists New Century Hospice Of Austin as serving 104 ZIP codes from its Austin, Texas location in Travis County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 104 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
New Century Hospice Of Austin is a for-profit hospice. Ownership type does not by itself indicate quality; CMS tracks quality separately through measures like the CAHPS survey and process composite score.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 20, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for those who have decided to stop curative treatment and focus on comfort, typically when a doctor determines a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings; please contact New Century Hospice Of Austin at (512) 342-8288 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the enrollment process; please contact the hospice directly at (512) 342-8288 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measure performance, and service area coverage; you can find these details for this hospice at (512) 342-8288 or on its Medicare Care Compare page.
How do I verify this hospice on Medicare Care Compare?
You can look up New Century Hospice Of Austin directly at https://www.medicare.gov/care-compare/details/hospice/671502?state=TX to confirm current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.