Hospice & Palliative Care Charlotte Region
Charlotte, NC · Medicare-certified hospice (CCN 341500)
CMS process measure: 97.04 (state average 97.95 — at state average)
Serves: 146 ZIP codes (is yours included? →) · Phone: (704) 375-0100 · Verify on Medicare Care Compare ↗
Family caregivers gave Hospice & Palliative Care Charlotte Region 4 stars, with 89% saying they would definitely recommend it. Its CMS composite process score of 97.04 sits at the North Carolina state average of 97.95.
Hospice & Palliative Care Charlotte Region serves 146 ZIP codes from its Charlotte, North Carolina office in Mecklenburg County.
Yes, Hospice & Palliative Care Charlotte Region is Medicare-certified (CCN 341500, since 1984); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice & Palliative Care Charlotte Region is a non-profit hospice serving the Charlotte, North Carolina area, Medicare-certified since October 21, 1984 (CCN 341500). It has been part of Mecklenburg County's care landscape for four decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 4-star rating overall. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 86% rated their experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, this hospice scored 97.04, which CMS classifies as at the state average of 97.95 for North Carolina. CMS also reports a care index score of 10 and notes that 68.9% of patients received visits in the last days of life, per the published data. Where CMS has not published a particular measure for this hospice, that is often due to small patient counts and should not be read as an indicator of poor quality.
This hospice reports serving 146 ZIP codes from its Charlotte office, indicating a broad service area across the region.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice & Palliative Care Charlotte Region is Medicare-certified (CCN 341500) since October 21, 1984, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 4-star CAHPS rating, with 89% of caregivers saying they would definitely recommend this hospice and 86% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 97.04, which CMS classifies as at the state average of 97.95 for North Carolina; CMS also lists a care index score of 10.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 146 ZIP codes from its Charlotte, NC office in Mecklenburg County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 146 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can reflect organizational structure, but CMS quality measures like the CAHPS survey and composite scores are the best way to compare hospices regardless of ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 21, 1984.
What is the difference between hospice and palliative care?
Palliative care focuses on relieving symptoms and improving quality of life at any stage of a serious illness, alongside curative treatment, while hospice care is palliative care for people who have stopped curative treatment and are nearing the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; contact Hospice & Palliative Care Charlotte Region at (704) 375-0100 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include intake steps; contact Hospice & Palliative Care Charlotte Region at (704) 375-0100 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quality measures compare to state averages, service area coverage, and how to reach the hospice team; you can find this hospice's CMS figures on Care Compare and ask further questions by calling (704) 375-0100.
How do I verify this hospice on Medicare Care Compare?
You can view current CMS data for this hospice at https://www.medicare.gov/care-compare/details/hospice/341500?state=NC.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.