Legacy Hospice
Elm Grove, WI · Medicare-certified hospice (CCN 521602)
CMS process measure: 93.67 (state average 96.57 — below state average)
Serves: 81 ZIP codes (is yours included? →) · Phone: (262) 879-8014 · Verify on Medicare Care Compare ↗
Legacy Hospice received a 3-star rating from family caregivers in the CMS CAHPS survey, with 86% saying they would definitely recommend it. Its CMS composite process score of 93.67 is below the Wisconsin state average of 96.57.
Legacy Hospice serves 81 ZIP codes from its Elm Grove, Wisconsin office in Waukesha County.
Yes, Legacy Hospice is Medicare-certified, with CCN 521602, certified since September 21, 2018. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Legacy Hospice is a for-profit hospice provider based in Elm Grove, Wisconsin, serving families in Waukesha County and surrounding areas. It has been Medicare-certified since September 21, 2018 (CCN 521602).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Legacy Hospice an overall rating of 3 stars. Among respondents, 86% said they would definitely recommend this hospice to others, and 85% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects how consistently core care processes are delivered, Legacy Hospice scored 93.67, compared to a Wisconsin state average of 96.57 — placing it below the state average. CMS also reports a care index score of 9 and notes that 78.6% of patients received visits during the last days of life, per the most recent published data.
Legacy Hospice's service area, as listed on Care Compare, spans 81 ZIP codes, indicating a broad reach from its Elm Grove office.
All figures above come directly from CMS Care Compare data and reflect the most recent publicly available reporting vintage for this hospice. Where a specific measure is not mentioned here, CMS has not published it for this hospice, which can happen when patient counts are too small to report reliably — this does not indicate poor quality.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. No cost details beyond that are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Legacy Hospice is Medicare-certified (CCN 521602) since September 21, 2018, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Legacy Hospice received an overall rating of 3 stars, with 86% of family caregivers saying they would definitely recommend it and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Legacy Hospice's CMS composite process score is 93.67, compared to a Wisconsin state average of 96.57, placing it below the state average. CMS also reports a care index score of 9 and that 78.6% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Legacy Hospice, based in Elm Grove, Wisconsin (Waukesha County), serves 81 ZIP codes according to CMS Care Compare.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 81 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Legacy Hospice is a for-profit organization. Ownership type does not directly indicate quality of care; CMS quality measures and survey results are better indicators to review alongside it.
How long has this hospice been Medicare-certified?
Legacy Hospice has been Medicare-certified since September 21, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have decided to focus on comfort rather than curative treatment, typically when a doctor determines a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Legacy Hospice delivers care; please contact the hospice at (262) 879-8014 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available here does not describe enrollment steps; please contact Legacy Hospice directly at (262) 879-8014 and confirm details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, how a hospice's quality measures compare to state averages, the size of its service area, and its Medicare certification status — all of which are covered here using CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can view Legacy Hospice's official CMS profile, including CCN 521602, at https://www.medicare.gov/care-compare/details/hospice/521602?state=WI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.