Optage Hospice
Waukesha, WI · Medicare-certified hospice (CCN 521628)
CMS process measure: not reported
Serves: 0 ZIP codes (is yours included? →) · Phone: (262) 293-5415 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS survey results or a composite quality score for Optage Hospice in Waukesha, WI, so no star rating or recommend percentage is currently available. This is often due to a small number of surveyed patients rather than a reflection of poor care.
CMS Care Compare data currently lists 0 ZIP codes served by Optage Hospice's Waukesha, Wisconsin office in Waukesha County. Families should contact the hospice directly to confirm whether their location falls within its service area.
Yes, Optage Hospice is Medicare-certified, with CCN 521628, certified since October 31, 2025. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Optage Hospice is a Medicare-certified hospice located in Waukesha, Wisconsin, serving the Waukesha County area. According to CMS Care Compare data, Optage Hospice has been Medicare-certified since October 31, 2025.
CMS has not published CAHPS family caregiver survey results for this hospice, including a star rating, the percentage of caregivers who would definitely recommend it, or the percentage rating it 9-10. This often occurs when a hospice has too few surveyed patients for CMS to report reliable figures, and it does not indicate poor quality of care.
Similarly, CMS has not published a composite process measure score or a care index score for Optage Hospice at this time. For reference, the Wisconsin state average composite process score is 96.57, but no comparison ('vs_state') has been reported for this provider. CMS has also not published visits-in-the-last-days-of-life percentages for this hospice.
The ownership type for Optage Hospice (for-profit, non-profit, or government) has not been provided in the available data; families should confirm this directly with the hospice or on Medicare Care Compare.
CMS data indicates zero ZIP codes currently listed for this hospice's service area; families should contact the hospice directly to confirm whether their location is served.
All figures above are drawn from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Optage Hospice is Medicare-certified (CCN 521628, since 10/31/2025), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Optage Hospice, which often happens when patient counts are small; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS has not published a composite process score for Optage Hospice, so no comparison to the Wisconsin state average of 96.57 is currently available.
What areas and ZIP codes does this hospice serve?
CMS data currently lists 0 ZIP codes served by this hospice; please call (262) 293-5415 to confirm coverage for your address and verify details on Medicare Care Compare.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 0 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Ownership type is not listed in the available data; contact the hospice at (262) 293-5415 to confirm. Ownership type alone does not determine quality of care.
How long has this hospice been Medicare-certified?
Optage Hospice has been Medicare-certified since October 31, 2025, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for patients who have stopped curative treatment and are nearing the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The available CMS data does not specify where this hospice provides care; please call (262) 293-5415 to ask directly and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Optage Hospice at (262) 293-5415 to learn how to begin care and confirm eligibility.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measures, service area, and how care is provided; contact (262) 293-5415 for details specific to Optage Hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up Optage Hospice directly at https://www.medicare.gov/care-compare/details/hospice/521628?state=WI to review the latest CMS-published information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.