St Croix Hospice Waukesha
Waukesha, WI · Medicare-certified hospice (CCN 521596)
CMS process measure: 99.54 (state average 96.57 — above state average)
Serves: 186 ZIP codes (is yours included? →) · Phone: (262) 796-0600 · Verify on Medicare Care Compare ↗
Family caregivers gave St Croix Hospice Waukesha an overall CAHPS rating of 4 stars, with 85% saying they would definitely recommend it. Its CMS composite process score of 99.54 is above the Wisconsin state average of 96.57.
St Croix Hospice Waukesha serves 186 ZIP codes from its office in Waukesha, Wisconsin, in Waukesha County. Families in this broad service area may be eligible for care from this provider.
Yes, St Croix Hospice Waukesha is Medicare-certified (CCN 521596, since 2013). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
St Croix Hospice Waukesha is a for-profit hospice serving Waukesha, Wisconsin and the surrounding county. It has been Medicare-certified since September 5, 2013, meaning it meets federal health and safety requirements to provide hospice care to Medicare beneficiaries.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave this provider an overall rating of 4 stars. Among respondents, 85% said they would definitely recommend this hospice to family and friends, and 85% rated their overall experience of care 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, St Croix Hospice Waukesha scored 99.54, compared with a Wisconsin state average of 96.57 — placing it above the state average. CMS also reports a care index score of 10 and notes that 79.2% of patients received visits in the final days of life, based on the most recent published CMS data.
St Croix Hospice Waukesha reports serving 186 ZIP codes from its Waukesha, Wisconsin office, indicating a broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; where a measure is not listed here, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. St Croix Hospice Waukesha is Medicare-certified (CCN 521596) since September 5, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received an overall rating of 4 stars, with 85% of family caregivers saying they would definitely recommend it and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.54, above the Wisconsin state average of 96.57, and CMS reports a care index score of 10 with 79.2% of patients receiving visits in the final days of life.
What areas and ZIP codes does this hospice serve?
St Croix Hospice Waukesha reports serving 186 ZIP codes from its office in Waukesha, Wisconsin, in Waukesha County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 186 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice; ownership type does not by itself determine quality, but CMS publishes it as part of the provider's public profile.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 5, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms and improve comfort, while hospice care is for people who have decided to stop curative treatment and are focused on comfort near the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care, but rather changing its goals.
Where is hospice care provided — at home or in a facility?
This data does not specify where St Croix Hospice Waukesha provides care; contact the hospice at (262) 796-0600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe intake steps; contact the hospice directly at (262) 796-0600 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, and its service area, all of which can be reviewed on Medicare Care Compare and by calling (262) 796-0600.
How do I verify this hospice on Medicare Care Compare?
You can look up St Croix Hospice Waukesha directly at https://www.medicare.gov/care-compare/details/hospice/521596?state=WI to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.