Novus Lifecare
Blue Springs, MO · Medicare-certified hospice (CCN 261690)
CMS process measure: 87.23 (state average 95.27 — below state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (816) 654-4221 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Novus Lifecare, so no star rating or percent-recommend figure is available. On CMS's composite process measure, it scored 87.23, below the Missouri state average of 95.27.
Novus Lifecare serves 58 ZIP codes from its Blue Springs, Missouri office in Jackson County.
Yes, Novus Lifecare is Medicare-certified, with CCN 261690, certified since September 27, 2021; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Novus Lifecare is a for-profit hospice based in Blue Springs, Missouri, serving families in Jackson County and the surrounding area. It has been Medicare-certified since September 27, 2021, with CMS Certification Number (CCN) 261690.
According to CMS Care Compare data, Novus Lifecare's CAHPS family caregiver survey results — including its overall star rating and the percentage of caregivers who would definitely recommend the hospice or rated it 9-10 — have not been published by CMS for this hospice. This is often the result of small patient counts during the survey period rather than any indication of poor quality, so families should not read anything negative into the absence of this figure.
CMS does report a composite process measure score of 87.23 for Novus Lifecare, compared to a Missouri state average of 95.27, placing it below the state average on this measure. CMS also lists a care index score of 9 and reports that 54.9% of patients received visits from hospice staff in the final days of life. These figures reflect processes and documentation reported to CMS, not direct measures of comfort or outcome.
Novus Lifecare's service area, as listed on Care Compare, spans 58 ZIP codes from its Blue Springs office.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost figures are included here. Families are encouraged to confirm current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Novus Lifecare is Medicare-certified (CCN 261690) since September 27, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results (star rating, percent who would recommend, or percent rating 9-10) for Novus Lifecare, which is often due to small patient counts rather than a quality concern.
How does this hospice score on CMS quality measures compared to the state average?
Novus Lifecare's composite process score is 87.23, compared to a Missouri state average of 95.27, placing it below the state average on this measure. CMS also reports a care index score of 9 and that 54.9% of patients received visits from staff in the final days of life.
What areas and ZIP codes does this hospice serve?
Novus Lifecare serves 58 ZIP codes from its Blue Springs, Missouri office in Jackson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Novus Lifecare is a for-profit hospice; ownership type does not by itself determine quality of care, but CMS reports it as a factual detail families may want to know.
How long has this hospice been Medicare-certified?
Novus Lifecare has been Medicare-certified since September 27, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor believes a person has a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than treatments aimed at curing the illness, but it does not mean giving up care — patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Novus Lifecare at (816) 654-4221 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This information is not included in the CMS data provided; please contact Novus Lifecare at (816) 654-4221 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS survey results, quality measure scores, service area, and how care is provided; contact Novus Lifecare at (816) 654-4221 for specifics and review Medicare Care Compare for published data.
How do I verify this hospice on Medicare Care Compare?
You can look up Novus Lifecare directly at https://www.medicare.gov/care-compare/details/hospice/261690?state=MO to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.