Sonder Hospice
Austin, TX · Medicare-certified hospice (CCN 971572)
CMS process measure: not reported
Serves: 46 ZIP codes (is yours included? →) · Phone: (512) 354-7222 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 73% would definitely recommend Sonder Hospice, and 62% rated it 9 or 10 out of 10. CMS has not published a CAHPS star rating or a composite process score comparison to the Texas state average for this hospice.
Sonder Hospice serves 46 ZIP codes from its Austin, Texas office in Travis County.
Yes, Sonder Hospice is Medicare-certified (CCN 971572, since May 5, 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Sonder Hospice is a for-profit hospice provider based in Austin, Texas, serving Travis County and the surrounding area. It has been Medicare-certified since May 5, 2020, under CMS Certification Number (CCN) 971572.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 73% would definitely recommend Sonder Hospice, and 62% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a CAHPS star rating for this hospice in the available data, which can happen when patient counts are small; this does not indicate poor quality, only limited published data.
On CMS's quality measures, Sonder Hospice's care index score is listed at 7, and 61.0% of patients received visits from hospice staff in the last days of life. The composite process measure comparison to the Texas state average (94.72) is listed as 'not reported' for this hospice, so no direct comparison can be made at this time.
Sonder Hospice serves 46 ZIP codes from its Austin office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; this listing does not include cost information beyond that. All figures above are drawn from CMS Care Compare data as provided; families are encouraged to review the source directly and contact the hospice for current details.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Sonder Hospice is Medicare-certified (CCN 971572, since May 5, 2020). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 73% of family caregivers said they would definitely recommend Sonder Hospice, and 62% rated their experience 9 or 10 out of 10. CMS has not published a star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
CMS lists Sonder Hospice's care index score as 7, with 61.0% of patients receiving visits in the last days of life; the comparison of its composite process score to the Texas state average of 94.72 is listed as not reported.
What areas and ZIP codes does this hospice serve?
Sonder Hospice serves 46 ZIP codes from its Austin, Texas office in Travis County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 46 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Sonder Hospice is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality and survey measures are separate indicators worth reviewing.
How long has this hospice been Medicare-certified?
Sonder Hospice has been Medicare-certified since May 5, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients with a life expectancy of six months or less who choose to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Sonder Hospice delivers care; contact the hospice at (512) 354-7222 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Sonder Hospice at (512) 354-7222 to learn how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, staffing, services offered, and how visits are scheduled during the last days of life; contact Sonder Hospice at (512) 354-7222 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Sonder Hospice directly at https://www.medicare.gov/care-compare/details/hospice/971572?state=TX to review its current CMS ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.