Suncrest Hospice
Virginia Beach, VA · Medicare-certified hospice (CCN 491639)
CMS process measure: 98.76 (state average 96.57 — above state average)
Serves: 44 ZIP codes (is yours included? →) · Phone: (757) 832-7001 · Verify on Medicare Care Compare ↗
Suncrest Hospice holds a 4-star CAHPS rating from family caregivers, with 85% saying they would definitely recommend it. Its CMS composite process score of 98.76 is above the Virginia state average of 96.57.
Suncrest Hospice serves 44 ZIP codes from its Virginia Beach, VA office in Virginia Beach City county.
Yes, Suncrest Hospice is Medicare-certified (CCN 491639, since 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Suncrest Hospice is a for-profit hospice provider located in Virginia Beach, Virginia, serving Virginia Beach City county and the surrounding area. According to CMS Care Compare data, Suncrest Hospice has been Medicare-certified since April 29, 2021 (CCN 491639).
In the CMS CAHPS family caregiver survey, Suncrest Hospice received a 4-star rating. Among caregivers surveyed, 85% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of family caregivers as reported to CMS.
On CMS's composite process quality measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Suncrest Hospice scored 98.76, which is above the Virginia state average of 96.57. CMS also reports a care index score of 9 and notes that 70.3% of patients received visits in the last days of life, based on the same data set.
Suncrest Hospice's service area, per CMS data, spans 44 ZIP codes, reflecting a fairly broad reach from its Virginia Beach office.
All figures above are drawn from CMS Care Compare data as published by Medicare; families should confirm current details directly with the hospice and on Care Compare. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here beyond that fact.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Suncrest Hospice is Medicare-certified (CCN 491639) since April 29, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives Suncrest Hospice a 4-star rating, with 85% of family caregivers saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Suncrest Hospice's composite process score is 98.76, above the Virginia state average of 96.57, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
CMS data lists Suncrest Hospice as serving 44 ZIP codes from its Virginia Beach, Virginia Beach City county office.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Suncrest Hospice is a for-profit hospice; ownership type is reported by CMS but does not by itself determine quality, which is better assessed through the CAHPS and process measure scores.
How long has this hospice been Medicare-certified?
Suncrest Hospice has been Medicare-certified since April 29, 2021, per CMS records.
What is the difference between hospice and palliative care?
Hospice care is a specific Medicare benefit for people with a terminal diagnosis who are no longer pursuing curative treatment, while palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms and improve comfort.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — pain relief, symptom management, and support continue.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; contact Suncrest Hospice at (757) 832-7001 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact Suncrest Hospice directly at (757) 832-7001 and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice's quality measures compare to state averages, and the areas served — all of which are reported here from CMS data; for specifics not covered, contact Suncrest Hospice at (757) 832-7001.
How do I verify this hospice on Medicare Care Compare?
You can look up Suncrest Hospice (CCN 491639) directly at https://www.medicare.gov/care-compare/details/hospice/491639?state=VA to confirm current CMS-reported details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.