Westminster-Canterbury At Home Llc
Virginia Beach, VA · Medicare-certified hospice (CCN 491612)
CMS process measure: 98.9 (state average 96.57 — above state average)
Serves: 36 ZIP codes (is yours included? →) · Phone: (757) 496-1653 · Verify on Medicare Care Compare ↗
Family caregivers gave Westminster-Canterbury At Home Llc an overall CAHPS rating of 3 stars, with 85% saying they would definitely recommend it. Its CMS composite process-of-care score of 98.90 is above the Virginia state average of 96.57.
Westminster-Canterbury At Home Llc serves 36 ZIP codes from its Virginia Beach, VA office in Virginia Beach City county. Families outside this area should contact the hospice to confirm whether service is available.
Yes, Westminster-Canterbury At Home Llc is Medicare-certified (CCN 491612, since 2013); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No further cost details are included here.
About this hospice
Westminster-Canterbury At Home Llc is a non-profit hospice based in Virginia Beach, Virginia, serving families in Virginia Beach City county and the surrounding area. The hospice has been Medicare-certified since December 5, 2013 (CCN 491612).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among those surveyed, 85% said they would definitely recommend this hospice to others, and 84% rated their experience 9 or 10 on a 0-10 scale.
On CMS's composite process-of-care measure, which reflects how consistently core hospice care processes were delivered, this hospice scored 98.90, compared with a Virginia state average of 96.57 — placing it above the state average on this measure. CMS also reports a care index score of 10 for this hospice. CMS additionally tracks the percentage of patients who received visits in the last days of life; for this hospice that figure is 49.6%.
Westminster-Canterbury At Home Llc reports serving 36 ZIP codes from its Virginia Beach office.
All figures above are drawn from CMS Care Compare data as published by Medicare; where a measure is not listed here, CMS has not published it for this hospice, which is often the result of a small number of surveyed patients rather than any indication of quality. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. Families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Westminster-Canterbury At Home Llc has been Medicare-certified since December 5, 2013 (CCN 491612), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CAHPS Hospice Survey, this hospice received an overall rating of 3 stars, with 85% of family caregivers saying they would definitely recommend it and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 98.90, compared with a Virginia state average of 96.57, placing it above the state average. CMS also reports a care index score of 10 for this hospice.
What areas and ZIP codes does this hospice serve?
This hospice serves 36 ZIP codes from its Virginia Beach, VA office in Virginia Beach City county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 36 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Westminster-Canterbury At Home Llc is a non-profit hospice; ownership type does not by itself indicate quality, but it is disclosed by CMS for transparency.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 5, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care is focused on comfort for people with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for this hospice; please contact the hospice at (757) 496-1653 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact the hospice at (757) 496-1653 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how care needs are met, and the areas served — this hospice's CAHPS results and service area are noted above; contact (757) 496-1653 for further specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Westminster-Canterbury At Home Llc directly at https://www.medicare.gov/care-compare/details/hospice/491612?state=VA using CCN 491612.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.