Tender Care Home Health & Hospice
El Paso, TX · Medicare-certified hospice (CCN 971561)
CMS process measure: 97.16 (state average 94.72 — above state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (915) 581-3345 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would recommend Tender Care Home Health & Hospice 88% of the time, and 85% gave it a top rating of 9 or 10. Its CMS composite process score of 97.16 is above the Texas state average of 94.72.
Tender Care Home Health & Hospice serves 24 ZIP codes from its office in El Paso, Texas, in El Paso County.
Yes, Tender Care Home Health & Hospice is Medicare-certified (CCN 971561), certified since 2020; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Tender Care Home Health & Hospice is a for-profit hospice provider based in El Paso, Texas, serving El Paso County and the surrounding region. According to CMS Care Compare data, this hospice has been Medicare-certified since May 13, 2020.
In the CMS CAHPS family caregiver survey, 88% of surveyed caregivers said they would definitely recommend this hospice to others, and 85% gave the hospice an overall rating of 9 or 10 (on a 0-10 scale). CMS has not published a distinct CAHPS star rating figure in this data set for this hospice, so no star value is stated here.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Tender Care Home Health & Hospice scored 97.16, which is above the Texas state average of 94.72. CMS also reports a care index score of 8 and notes that visits occurred in the last days of life for 62.6% of patients, according to the most recent published data.
Tender Care Home Health & Hospice's service area, as reflected in this data, covers 24 ZIP codes surrounding its El Paso office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to review the source directly for the most current figures and any measures not covered here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Tender Care Home Health & Hospice is Medicare-certified (CCN 971561), certified since May 13, 2020, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 88% of caregivers said they would definitely recommend this hospice, and 85% gave it an overall rating of 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.16, which is above the Texas state average of 94.72. CMS also reports a care index score of 8 and that 62.6% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to this data, it serves 24 ZIP codes from its office in El Paso County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Tender Care Home Health & Hospice is a for-profit hospice. Ownership type doesn't by itself indicate quality; CMS quality and survey measures are a more direct guide.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 13, 2020, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses specifically on comfort and quality of life when curative treatment is no longer being pursued, typically in the last months of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus from curative treatment to comfort, symptom relief, and quality of life; it is a care choice, not giving up, and patients can discuss their goals with their care team at any time.
Where is hospice care provided — at home or in a facility?
This data does not specify care settings for Tender Care Home Health & Hospice; please contact the hospice at (915) 581-3345 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This data does not describe the intake process; please contact Tender Care Home Health & Hospice directly at (915) 581-3345 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, service area, staffing, and how a hospice compares to state averages on quality measures — contact the hospice at (915) 581-3345 for specifics not covered by this data.
How do I verify this hospice on Medicare Care Compare?
You can look up Tender Care Home Health & Hospice directly at https://www.medicare.gov/care-compare/details/hospice/971561?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.