Vitalcaring Group
Mobile, AL · Medicare-certified hospice (CCN 011598)
CMS process measure: 99.26 (state average 97.92 — above state average)
Serves: 52 ZIP codes (is yours included? →) · Phone: (251) 246-2727 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported very high satisfaction with Vitalcaring Group: 97% said they would definitely recommend it, and 94% rated their experience 9 or 10 out of 10. On CMS's composite process measure, it scored 99.26, above the Alabama state average of 97.92.
Vitalcaring Group serves 52 ZIP codes from its office in Mobile, Alabama, in Mobile County, according to CMS Care Compare data.
Yes, Vitalcaring Group is Medicare-certified (CCN 011598), certified since 2003; the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Vitalcaring Group is a Medicare-certified hospice based in Mobile, Alabama, serving families in Mobile County and the surrounding area. According to CMS Care Compare data, this hospice has been Medicare-certified since May 29, 2003, and is classified as "Other" ownership.
In the CMS CAHPS family caregiver survey, 97% of surveyed caregivers said they would definitely recommend this hospice to others, and 94% rated their overall experience 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating figure separate from these percentages for this listing, so families should rely on the recommend and rating percentages above, or check Care Compare directly for the latest star display.
On CMS's composite process quality measure, Vitalcaring Group scored 99.26, which is above the Alabama state average of 97.92. This composite reflects how consistently the hospice completed a bundle of recommended care processes. CMS also reports a care index score of 8 and notes that visits occurred in the last days of life for 47.7% of patients, per the most recent published data.
Vitalcaring Group's service area, per CMS records, covers 52 ZIP codes from its Mobile, AL office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries once a doctor certifies eligibility; no additional cost details are provided here. All figures above come from CMS Care Compare data and reflect the most recently published reporting period available at the time of writing. Families are encouraged to verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Vitalcaring Group is Medicare-certified (CCN 011598), certified since May 29, 2003, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 97% of family caregivers said they would definitely recommend Vitalcaring Group, and 94% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Vitalcaring Group's composite process score is 99.26, which is above the Alabama state average of 97.92, according to CMS data.
What areas and ZIP codes does this hospice serve?
CMS data shows Vitalcaring Group serves 52 ZIP codes from its office in Mobile, AL, in Mobile County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 52 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists Vitalcaring Group's ownership type as "Other." Ownership type alone does not determine quality; CAHPS survey results and quality measures offer more direct insight into care experience.
How long has this hospice been Medicare-certified?
Vitalcaring Group has been Medicare-certified since May 29, 2003, per CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care is for patients who have decided to focus on comfort rather than curative treatment, typically when a doctor determines a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, symptom management, or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The provided data does not specify where Vitalcaring Group delivers care; contact the hospice at (251) 246-2727 or check Medicare Care Compare to confirm.
How do I start hospice care with this provider?
The data provided does not describe enrollment steps; contact Vitalcaring Group at (251) 246-2727 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Consider asking about CAHPS survey results, quality measure scores compared to the state average, the ZIP codes served, and how care is coordinated; you can also verify these details for Vitalcaring Group on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Vitalcaring Group directly at https://www.medicare.gov/care-compare/details/hospice/011598?state=AL to see the latest published CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.