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Acg Hospice

Foley, AL · Medicare-certified hospice (CCN 011546)

Family caregiver rating (CAHPS): 4★ — 89% of families would definitely recommend
CMS process measure: 98.27 (state average 97.92 — at state average)
Serves: 58 ZIP codes (is yours included? →) · Phone: (251) 334-9435 · Verify on Medicare Care Compare ↗

Family caregivers gave Acg Hospice a 4-star CAHPS rating, with 89% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 98.27, which is at the Alabama state average of 97.92.

Acg Hospice serves 58 ZIP codes from its office in Foley, Alabama, in Baldwin County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.

Yes, Acg Hospice is Medicare-certified, with CCN 011546, certified since 1996. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Acg Hospice Acg Hospice: 98.27 98.27 AL average AL average: 97.92 97.92

About this hospice

Acg Hospice is a for-profit hospice based in Foley, Alabama, serving families in Baldwin County and the surrounding region. It has been Medicare-certified since February 28, 1996 (CCN 011546), meaning it has met federal conditions of participation for hospice care for many years.

According to CMS Care Compare survey data (CAHPS), family caregivers gave Acg Hospice an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 86% rated their experience 9 or 10 out of 10. These figures reflect the experiences reported by family members of patients who received care.

On CMS's composite process measure, which reflects how consistently a hospice delivers a defined set of care processes, Acg Hospice scored 98.27, compared to the Alabama state average of 97.92 — CMS classifies this as at the state average. CMS also reports a care index score of 10 and notes that 77.9% of patients received visits in the last days of life, based on published claims data.

Acg Hospice's service area, as listed in CMS data, spans 58 ZIP codes. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details beyond that are provided here.

All figures above come from CMS Care Compare data as published; where a measure is not mentioned, CMS has not published it for this hospice, which is often due to small patient counts and does not indicate poor quality.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Acg Hospice is Medicare-certified (CCN 011546) since February 28, 1996, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, Acg Hospice received a 4-star rating, with 89% of family caregivers saying they would definitely recommend it and 86% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Acg Hospice's composite process score is 98.27, compared to the Alabama state average of 97.92 — CMS classifies this as at the state average.

What areas and ZIP codes does this hospice serve?

CMS data lists Acg Hospice as serving 58 ZIP codes from its Foley, Alabama office in Baldwin County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 58 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Acg Hospice is organized as a for-profit hospice. Ownership type alone doesn't determine quality; CMS quality measures and CAHPS survey results are better indicators of care experience.

How long has this hospice been Medicare-certified?

Acg Hospice has been Medicare-certified since February 28, 1996.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal prognosis who have chosen to stop curative treatment.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings; please contact Acg Hospice at (251) 334-9435 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

To learn how to begin care, contact Acg Hospice at (251) 334-9435 and verify current information on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about CAHPS survey results, quality measure scores, and service area coverage — Acg Hospice can be reached at (251) 334-9435 to discuss these details directly.

How do I verify this hospice on Medicare Care Compare?

You can look up Acg Hospice (CCN 011546) directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/hospice/011546?state=AL.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.