Gentiva Mobile
Mobile, AL · Medicare-certified hospice (CCN 011605)
CMS process measure: 99.54 (state average 97.92 — above state average)
Serves: 69 ZIP codes (is yours included? →) · Phone: (251) 478-9900 · Verify on Medicare Care Compare ↗
Gentiva Mobile has a 4-star CAHPS rating from family caregivers, with 89% saying they would definitely recommend it. Its composite process score of 99.54 is above the Alabama state average of 97.92.
Gentiva Mobile serves 69 ZIP codes from its Mobile, Alabama office in Mobile county.
Yes, Gentiva Mobile is Medicare-certified (CCN 011605, since 2003); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva Mobile is a for-profit hospice serving Mobile, Alabama and the surrounding area, Medicare-certified since August 28, 2003 (CCN 011605). Its service area covers 69 ZIP codes, giving families a broad reach for hospice support in the region.
According to CMS Care Compare data drawn from the CAHPS Hospice Survey of family caregivers, Gentiva Mobile earned an overall rating of 4 stars. Among caregivers surveyed, 89% said they would definitely recommend this hospice to others, and 86% rated their overall experience with the hospice a 9 or 10 on a 10-point scale. These figures reflect the experiences reported by families of patients who received care.
On CMS's composite process measure, which looks at how consistently a hospice delivers a bundle of recommended care processes, Gentiva Mobile scored 99.54, which is above the Alabama state average of 97.92. CMS also reports a care index score of 9 and notes that 64.2% of patients received visits in the final days of life, per the published data.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are included here beyond that. All figures above come from CMS Care Compare data and may be updated periodically by CMS; families are encouraged to check the official Care Compare listing for the most current figures.
Questions families ask
Does Medicare cover care from Gentiva Mobile?
Yes, Gentiva Mobile is Medicare-certified (CCN 011605) since August 28, 2003, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Gentiva Mobile received a 4-star overall rating, with 89% of family caregivers saying they would definitely recommend it and 86% rating their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva Mobile's composite process score is 99.54, which is above the Alabama state average of 97.92, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva Mobile, based in Mobile, Alabama (Mobile county), serves 69 ZIP codes.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 69 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva Mobile is a for-profit hospice; ownership type does not by itself indicate the quality of care, and CMS reports quality measures separately regardless of ownership.
How long has this hospice been Medicare-certified?
Gentiva Mobile has been Medicare-certified since August 28, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for patients who are generally expected to have a limited life expectancy; both emphasize quality of life and symptom relief.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, not giving up on care itself; patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify where Gentiva Mobile delivers care; please contact the hospice at (251) 478-9900 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care with Gentiva Mobile, contact the hospice directly at (251) 478-9900 and confirm current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, the ZIP codes it serves, and how to begin care — Gentiva Mobile can be reached at (251) 478-9900 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can verify Gentiva Mobile's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/011605?state=AL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.