Cleveland Pines
Shelby, NC · Medicare and Medicaid-certified nursing home (CCN 345282) · 120 certified beds
Health inspection: 3 · Quality measures: 4 · Staffing: 2
Federal fines: none on current record
Phone: (980) 487-1500 · Verify on Medicare Care Compare ↗
Cleveland Pines holds a CMS overall rating of 3 out of 5 stars, which is at the North Carolina state average of 2.93. Its health inspection rating is 3 stars and its staffing rating is 2 stars.
Cleveland Pines reports total nurse staffing of about 2.96 hours per resident per day, including roughly 0.31 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 43.3%.
Cleveland Pines has no federal fines on record and no payment denials listed by CMS. It also has no abuse icon flagged and no Special Focus Facility designation noted in the current data.
About this facility
Cleveland Pines is a 120-bed skilled nursing facility in Shelby, North Carolina, certified for Medicare and Medicaid since June 1988. It is operated as a for-profit corporation and, according to CMS Care Compare data, houses an average of 102.4 residents at a time.
CMS gives Cleveland Pines an overall rating of 3 out of 5 stars, in line with North Carolina's state average of 2.93. Component ratings are mixed: the health inspection rating is 3 stars, the quality measures rating is 4 stars, and the staffing rating is 2 stars. Nurse staffing levels total approximately 2.96 hours per resident per day, with registered nurse time of about 0.31 hours per resident per day, and nursing staff turnover is reported at 43.3%.
On the penalty record, CMS lists no federal fines on record for this facility and no payment denials. There is no abuse icon flagged and no Special Focus Facility designation noted in the available data.
Cleveland Pines is part of the Atrium Health chain, which operates 5 facilities with an average CMS rating of 3.2 stars across the chain. There has been no ownership change reported in the past 12 months, so the current ratings reflect the present operator.
Data sourced from CMS Medicare Care Compare; figures reflect the most recent reporting period available in the supplied dataset.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Cleveland Pines has an overall CMS rating of 3 out of 5 stars, which is at the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
Cleveland Pines is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 2.96 hours per resident per day, with about 0.31 RN hours per resident per day, and turnover of 43.3%; the CMS staffing star rating is 2 out of 5.
Does this facility have federal fines or penalties on record?
No, CMS lists no federal fines and no payment denials for Cleveland Pines.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility status is noted for Cleveland Pines in the available data.
How large is this facility and how many residents live there?
Cleveland Pines has 120 certified beds and an average daily census of 102.4 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit corporation and part of the Atrium Health chain, which operates 5 facilities with an average rating of 3.2 stars.
How long has this facility been Medicare/Medicaid certified?
Cleveland Pines has been certified since June 30, 1988.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; Cleveland Pines scores 3, 3, 2, and 4 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify rehabilitation services; contact the facility at 9804871500 or verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 9804871500 to arrange a visit and confirm current conditions.
How do I verify this facility's current record on Medicare Care Compare?
You can review the latest official record at https://www.medicare.gov/care-compare/details/nursing-home/345282?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.