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Pruitthealth-Neuse

New Bern, NC · Medicare and Medicaid-certified nursing home (CCN 345357) · 110 certified beds

CMS overall rating: 2★ (state average 2.93★ — below state average)
Health inspection: 2 · Quality measures: 3 · Staffing: 2
Federal fines: 4 totaling $88,115 · 2 payment denials
Phone: (252) 634-2560 · Verify on Medicare Care Compare ↗

Pruitthealth-Neuse has a CMS overall rating of 2 out of 5 stars, which is below the North Carolina state average of 2.93 stars. Its health inspection rating is 2 stars and its staffing rating is 2 stars.

Pruitthealth-Neuse reports total nurse staffing of about 2.80 hours per resident per day, including about 0.59 RN hours per resident per day, with a nursing staff turnover rate of 38.0% and a CMS staffing rating of 2 stars.

Yes, Pruitthealth-Neuse has 4 federal fines on record totaling $88,115.00, plus 2 payment denials. CMS data provided does not indicate an abuse icon or Special Focus Facility status for this facility.

Overall rating vs. benchmarks
Pruitthealth-Neuse Pruitthealth-Neuse: 2★ 2★ NC average NC average: 2.93★ 2.93★ Pruitthealth chain avg Pruitthealth chain avg: 2.9★ 2.9★

About this facility

Pruitthealth-Neuse is a Medicare and Medicaid certified nursing home in New Bern, North Carolina, operating in Craven County since its first CMS approval on February 15, 1991. The facility is organized as a for-profit limited liability company and is part of the Pruitthealth chain, which operates 95 facilities nationwide with an average chain rating of 2.9 stars. There has been no change of ownership in the past 12 months.

The facility is certified for 110 beds and had an average of 94.8 residents according to CMS data. CMS's overall star rating for Pruitthealth-Neuse is 2 out of 5 stars, which is below the North Carolina state average of 2.93 stars. Component ratings are: health inspection rating of 2 stars, quality measure (QM) rating of 3 stars, and staffing rating of 2 stars.

Nurse staffing data reported to CMS shows total nurse hours per resident per day of approximately 2.80, with registered nurse (RN) hours of approximately 0.59 per resident per day. Nursing staff turnover is reported at 38.0%.

Regarding penalties, CMS records show 4 federal fines totaling $88,115.00, along with 2 payment denials on record for this facility. There is no abuse icon flagged and no Special Focus Facility status noted in the provided data.

Families are encouraged to review the full inspection history, staffing details, and quality measures directly on CMS Medicare Care Compare for the most current information. Data reflects CMS Care Compare records as provided.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Pruitthealth-Neuse has a CMS overall rating of 2 out of 5 stars, below the North Carolina state average of 2.93 stars.

Does this facility accept Medicare, Medicaid, or both?

Yes, Pruitthealth-Neuse is certified for both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse hours per resident per day are about 2.80, with RN hours of about 0.59, and nursing turnover of 38.0%; the CMS staffing rating is 2 stars.

Does this facility have federal fines or penalties on record?

Yes, CMS records show 4 fines totaling $88,115.00 and 2 payment denials.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The provided data does not indicate an abuse icon or Special Focus Facility status for this facility.

How large is this facility and how many residents live there?

Pruitthealth-Neuse is certified for 110 beds and had an average of 94.8 residents.

Who owns this facility — and is it part of a chain?

It is owned as a for-profit limited liability company and is part of the Pruitthealth chain, which operates 95 facilities with an average rating of 2.9 stars.

How long has this facility been Medicare/Medicaid certified?

It was first approved for Medicare/Medicaid certification on February 15, 1991.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures; for this facility these are 2, 2, 2, and 3 stars respectively.

Does this facility offer short-term rehabilitation as well as long-term care?

The provided data does not specify services offered; contact the facility at 2526342560 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at 2526342560 to arrange a visit and verify current conditions on Medicare Care Compare.

How do I verify this facility's current record on Medicare Care Compare?

You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/345357?state=NC.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.