1St Care Hospice Inc
South Boston, VA · Medicare-certified hospice (CCN 491658)
CMS process measure: 98.32 (state average 96.57 — above state average)
Serves: 32 ZIP codes (is yours included? →) · Phone: (434) 572-0063 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported a 90% rate of definitely recommending 1St Care Hospice Inc, with 92% rating their experience 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 98.32, above the Virginia state average of 96.57.
1St Care Hospice Inc serves 32 ZIP codes from its South Boston, Virginia office, according to CMS Care Compare data. Families can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, 1St Care Hospice Inc is Medicare-certified, with CCN 491658, certified since September 1, 2023. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
1St Care Hospice Inc, located in South Boston, Virginia, has been Medicare-certified since September 1, 2023 (CCN 491658). The CMS Care Compare data provided does not include an ownership type or county for this hospice, so families should confirm those details directly with the hospice.
In the CMS CAHPS family caregiver survey, 90% of respondents said they would definitely recommend this hospice to others, and 92% rated their experience 9 or 10 out of 10. CMS has not published a specific overall CAHPS star rating figure in the data available here, so that measure should be confirmed on Care Compare directly.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, 1St Care Hospice Inc scored 98.32, above the Virginia state average of 96.57. This places the hospice above the state average on this particular quality measure. A care index score of 8 was also reported by CMS.
1St Care Hospice Inc reports serving 32 ZIP codes from its South Boston, Virginia location, indicating a moderately broad service area for families in the surrounding region.
The Medicare hospice benefit covers hospice care for eligible patients. All figures in this profile come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare or by calling the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. 1St Care Hospice Inc is Medicare-certified (CCN 491658) since September 1, 2023, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 90% of family caregivers said they would definitely recommend this hospice, and 92% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
1St Care Hospice Inc scored 98.32 on CMS's composite process measure, above the Virginia state average of 96.57, and it also has a reported care index score of 8.
What areas and ZIP codes does this hospice serve?
According to CMS data, this hospice serves 32 ZIP codes from its South Boston, Virginia location; call (434) 572-0063 to confirm if a specific ZIP code is covered.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 32 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS data provided here does not list an ownership type for this hospice; contact the hospice at (434) 572-0063 or check Medicare Care Compare to confirm this detail.
How long has this hospice been Medicare-certified?
1St Care Hospice Inc has been Medicare-certified since September 1, 2023.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No — hospice does not mean giving up care; it means shifting the focus of care toward comfort, symptom management, and quality of life rather than curative treatment.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact 1St Care Hospice Inc at (434) 572-0063 to ask where they provide care.
How do I start hospice care with this provider?
The data available does not describe the intake process; contact 1St Care Hospice Inc directly at (434) 572-0063 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, what areas are served, and how care is coordinated — you can also ask 1St Care Hospice Inc these questions directly at (434) 572-0063.
How do I verify this hospice on Medicare Care Compare?
You can review 1St Care Hospice Inc's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/491658?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.