Centra Bedford Hospice
Bedford, VA · Medicare-certified hospice (CCN 491552)
CMS process measure: 100 (state average 96.57 — above state average)
Serves: 19 ZIP codes (is yours included? →) · Phone: (540) 587-6592 · Verify on Medicare Care Compare ↗
Centra Bedford Hospice has a 2-star CAHPS family-caregiver rating, with 78% of surveyed caregivers saying they would definitely recommend it. Its composite process-of-care score of 100.00 is above the Virginia state average of 96.57, according to CMS Care Compare data.
Centra Bedford Hospice serves 19 ZIP codes from its office in Bedford, Virginia, located in Bedford City county. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Centra Bedford Hospice is Medicare-certified (CCN 491552, since March 4, 1999), so the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. This is the extent of coverage information available from CMS data.
About this hospice
Centra Bedford Hospice is a non-profit hospice in Bedford, Virginia (Bedford City county), Medicare-certified since March 4, 1999 (CCN 491552). It has served families in the area for over two decades under the Medicare hospice benefit, which covers hospice care for eligible patients when a physician certifies eligibility — no separate hospice fee information is provided here.
According to CMS Care Compare survey data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 2 stars. Among those surveyed, 78% said they would definitely recommend this hospice to others, and 74% rated their experience 9 or 10 on a 0-10 scale.
On CMS's composite process-of-care measure, Centra Bedford Hospice scored 100.00, which is above the Virginia state average of 96.57. CMS also reports a care index score of 10, and that 69.8% of patients received visits in the last days of life, based on the most recent published Care Compare data.
Centra Bedford Hospice's service area, as listed on Care Compare, covers 19 ZIP codes surrounding its Bedford office. Where a measure is not mentioned above, CMS has not published it for this hospice, which can occur when patient counts are too small to report reliably — this is not an indication of poor quality. Families are encouraged to review the full, current data directly on Medicare Care Compare before making care decisions.
Questions families ask
Does Medicare cover care from Centra Bedford Hospice?
Yes, it is Medicare-certified under CCN 491552 since March 4, 1999, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a CAHPS star rating of 2, with 78% of surveyed caregivers saying they would definitely recommend the hospice and 74% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process-of-care score is 100.00, above the Virginia state average of 96.57; CMS also reports a care index score of 10 and 69.8% of patients receiving visits in their last days of life.
What areas and ZIP codes does this hospice serve?
Centra Bedford Hospice serves 19 ZIP codes from its Bedford, Virginia office in Bedford City county, according to Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 19 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type is one factor CMS reports, but quality can vary within any ownership category, so it's worth reviewing the survey and process measures as well.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 4, 1999, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient has a life-limiting illness, typically with a prognosis of six months or less if the disease runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness, but patients can still receive care for other conditions and can discuss their goals with their care team.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Centra Bedford Hospice at (540) 587-6592 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not specify enrollment steps; contact Centra Bedford Hospice directly at (540) 587-6592 and confirm current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, how the hospice performs on quality measures compared to the state average, what areas it serves, and how to reach the care team — Centra Bedford Hospice can be reached at (540) 587-6592.
How do I verify this hospice on Medicare Care Compare?
You can look up Centra Bedford Hospice (CCN 491552) directly at https://www.medicare.gov/care-compare/details/hospice/491552?state=VA to review the latest published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.