Centra Health, Hospice Of The Hills
Lynchburg, VA · Medicare-certified hospice (CCN 491519)
CMS process measure: 100 (state average 96.57 — above state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (804) 200-3204 · Verify on Medicare Care Compare ↗
Family caregivers gave Centra Health, Hospice Of The Hills a CAHPS star rating of 3 out of 5, with 85% saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Virginia state average of 96.57.
Centra Health, Hospice Of The Hills serves 42 ZIP codes from its Lynchburg, Virginia office in Lynchburg City county.
Yes, Centra Health, Hospice Of The Hills is Medicare-certified (CCN 491519, since 1994); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Centra Health, Hospice Of The Hills is a non-profit hospice based in Lynchburg, Virginia, serving families in Lynchburg City and the surrounding area. It has been Medicare-certified since June 24, 1994, and is identified by CMS Certification Number (CCN) 491519.
According to CMS Care Compare survey data, family caregivers gave this hospice an overall CAHPS star rating of 3 out of 5. Among those surveyed, 85% said they would definitely recommend this hospice, and 82% rated their overall experience 9 or 10 out of 10.
On CMS's composite process quality measure, this hospice scored 100.00, which is above the Virginia state average of 96.57. CMS also reports a care index score of 10 for this hospice, and notes that 55.0% of patients received visits during the last days of life, per available CMS data. Where any measure is not shown here, it means CMS has not published that figure for this hospice, often because of small patient counts — this is not an indicator of poor quality.
Centra Health, Hospice Of The Hills reports serving 42 ZIP codes from its Lynchburg, Virginia location. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility. All figures above are drawn from CMS Care Compare data and reflect the vintage published by CMS at the time of retrieval.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Centra Health, Hospice Of The Hills is Medicare-certified (CCN 491519) since June 24, 1994, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS survey data shows a CAHPS star rating of 3 out of 5, with 85% of family caregivers saying they would definitely recommend this hospice and 82% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process score is 100.00, which is above the Virginia state average of 96.57.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 42 ZIP codes from its Lynchburg, Virginia location in Lynchburg City county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Centra Health, Hospice Of The Hills is organized as a non-profit hospice; ownership type is one factor among several, and CMS publishes quality measures separately from ownership status.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 24, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care is generally for patients who have stopped curative treatment and are focused on comfort in the final stages of a terminal illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (804) 200-3204 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact the hospice at (804) 200-3204 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, and the areas served — all of which are covered here using CMS Care Compare data; for further questions, contact the hospice at (804) 200-3204.
How do I verify this hospice on Medicare Care Compare?
You can look up Centra Health, Hospice Of The Hills directly at https://www.medicare.gov/care-compare/details/hospice/491519?state=VA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.