Acg Hospice - Andalusia
Andalusia, AL · Medicare-certified hospice (CCN 011681)
CMS process measure: 95.65 (state average 97.92 — below state average)
Serves: 8 ZIP codes (is yours included? →) · Phone: (334) 897-0650 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Acg Hospice - Andalusia, so no star rating or percent-recommend figure is available. On the CMS composite process measure, it scored 95.65 compared to the Alabama state average of 97.92, placing it below the state average.
Acg Hospice - Andalusia serves 8 ZIP codes from its Andalusia, AL office in Covington County.
Yes, Acg Hospice - Andalusia is Medicare-certified (CCN 011681, since 2011); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Acg Hospice - Andalusia is a for-profit hospice located in Andalusia, Covington County, Alabama. According to CMS Care Compare data, the hospice has been Medicare-certified since June 16, 2011, meaning it has provided care to Medicare beneficiaries for over a decade under federal oversight.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice, which often happens when the number of surveyed patients is too small to report reliably. This is not an indication of poor quality; it simply means the data is not available.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Acg Hospice - Andalusia scored 95.65, compared to the Alabama state average of 97.92 — placing it below the state average on this measure. CMS has not published a care index score or visits-in-last-days-of-life percentage for this hospice in the data reviewed.
Acg Hospice - Andalusia serves a service area covering 8 ZIP codes from its Andalusia office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data as most recently published; families are encouraged to review the source directly for the latest updates.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Acg Hospice - Andalusia is Medicare-certified (CCN 011681) as of June 16, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating, percent recommend, or percent rating 9-10) for this hospice, often due to small patient counts — this does not necessarily reflect on quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Acg Hospice - Andalusia scored 95.65, compared to the Alabama state average of 97.92, placing it below the state average.
What areas and ZIP codes does this hospice serve?
It serves 8 ZIP codes from its office in Andalusia, Covington County, Alabama.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 8 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Acg Hospice - Andalusia is a for-profit hospice. Ownership type does not by itself determine quality of care, but it can be a factor families like to know when comparing providers.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 16, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure when a person is nearing the end of life, typically with a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean nothing more can be done for the patient.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Acg Hospice - Andalusia at (334) 897-0650 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Acg Hospice - Andalusia at (334) 897-0650 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services offered, care settings, availability, and CMS quality measures; contact Acg Hospice - Andalusia at (334) 897-0650 for specifics and review Medicare Care Compare for published measures.
How do I verify this hospice on Medicare Care Compare?
You can look up Acg Hospice - Andalusia directly at https://www.medicare.gov/care-compare/details/hospice/011681?state=AL to review its current CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.