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Southerncare New Beacon N Birmingham

Birmingham, AL · Medicare-certified hospice (CCN 011501)

Family caregiver rating (CAHPS): 3★ — 84% of families would definitely recommend
CMS process measure: 98.72 (state average 97.92 — at state average)
Serves: 167 ZIP codes (is yours included? →) · Phone: (205) 939-8799 · Verify on Medicare Care Compare ↗

Family caregivers gave Southerncare New Beacon N Birmingham 3 stars in the CMS CAHPS survey, with 84% saying they would definitely recommend it. Its CMS composite process score of 98.72 is at the Alabama state average of 97.92.

Southerncare New Beacon N Birmingham serves 167 ZIP codes from its Birmingham, AL office in Shelby County. Families in that area can be served from this location, per CMS Care Compare data.

Yes, Southerncare New Beacon N Birmingham is Medicare-certified (CCN 011501, since 1984). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Southerncare New Beac… Southerncare New Beac…: 98.72 98.72 AL average AL average: 97.92 97.92

About this hospice

Southerncare New Beacon N Birmingham is a for-profit hospice located in Birmingham, Alabama, serving Shelby County and surrounding areas. It has been Medicare-certified since May 24, 1984, meaning it has met federal health and safety standards for hospice care for decades.

According to CMS Care Compare survey data (CAHPS), family caregivers gave this hospice an overall rating of 3 stars. Among those surveyed, 84% said they would definitely recommend this hospice to family and friends, and 82% rated their experience 9 or 10 out of 10.

On CMS's composite process measure, which reflects how consistently the hospice completed key care processes, this hospice scored 98.72, which CMS classifies as at the state average of 97.92 for Alabama. CMS also reported a care index score of 10 and noted that 70.0% of patients received visits in their last days of life, based on the published data.

This hospice serves a broad area, covering 167 ZIP codes from its Birmingham office. As a for-profit organization, it operates under the same CMS certification and reporting requirements as non-profit and government-run hospices; ownership type does not by itself indicate quality.

The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. All figures above come from CMS Care Compare data and reflect the most recently published vintage available at the time of writing.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Southerncare New Beacon N Birmingham is Medicare-certified (CCN 011501) since May 24, 1984, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS's CAHPS survey gave this hospice an overall family caregiver rating of 3 stars, with 84% saying they would definitely recommend it and 82% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its CMS composite process score is 98.72, which CMS classifies as at the state average of 97.92 for Alabama.

What areas and ZIP codes does this hospice serve?

It serves 167 ZIP codes from its Birmingham, Alabama office in Shelby County, according to CMS data.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 167 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

It is a for-profit hospice. Ownership type does not by itself indicate quality; all Medicare-certified hospices must meet the same federal standards.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since May 24, 1984.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people with a life expectancy of six months or less who have chosen to stop curative treatment.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care or support.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings for this hospice; please contact them at (205) 939-8799 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact this hospice at (205) 939-8799 and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about family caregiver satisfaction scores, CMS quality measures, service area, and how long a hospice has been certified — all of which are reflected in this listing's CMS data.

How do I verify this hospice on Medicare Care Compare?

You can look up Southerncare New Beacon N Birmingham directly at https://www.medicare.gov/care-compare/details/hospice/011501?state=AL using CCN 011501.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.