Gentiva Birmingham
Birmingham, AL · Medicare-certified hospice (CCN 011675)
CMS process measure: 97.15 (state average 97.92 — at state average)
Serves: 208 ZIP codes (is yours included? →) · Phone: (205) 870-4340 · Verify on Medicare Care Compare ↗
Gentiva Birmingham has earned a 4-star family caregiver rating on the CMS CAHPS survey, with 82% of caregivers saying they would definitely recommend it. Its composite process-of-care score of 97.15 is at the Alabama state average of 97.92.
Gentiva Birmingham serves 208 ZIP codes from its Birmingham, Alabama office in Jefferson County, according to CMS Care Compare data.
Yes, Gentiva Birmingham is Medicare-certified (CCN 011675, certified since August 27, 2008). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Gentiva Birmingham is a for-profit hospice serving Birmingham, Alabama and surrounding Jefferson County communities. It has been Medicare-certified since August 27, 2008 (CCN 011675).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva Birmingham an overall rating of 4 stars. Among those surveyed, 82% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, Gentiva Birmingham scored 97.15, which CMS categorizes as at the state average for Alabama (state average 97.92). CMS also reports a care index score of 10 and notes that 62.0% of patients received visits from staff in the last days of life, based on published Care Compare data.
Gentiva Birmingham's service area, as reflected in CMS data, spans 208 ZIP codes, reflecting a broad reach from its Birmingham office.
Where CMS has not published a particular measure for this hospice, that omission does not indicate poor quality — it often reflects a small number of surveyed patients rather than a performance issue. The Medicare hospice benefit covers hospice care for eligible beneficiaries when a physician certifies eligibility; no cost information is included here. All figures above come from CMS Care Compare data and reflect the most recent published vintage available at the time of this listing.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva Birmingham is Medicare-certified under CCN 011675, certified since August 27, 2008, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 4-star family caregiver rating, with 82% saying they would definitely recommend the hospice and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva Birmingham's composite process-of-care score is 97.15, which CMS classifies as at the state average compared to Alabama's average of 97.92.
What areas and ZIP codes does this hospice serve?
According to CMS data, Gentiva Birmingham serves 208 ZIP codes from its Birmingham, Alabama office in Jefferson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 208 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva Birmingham is organized as a for-profit hospice; ownership type is one factor among several, alongside CMS survey and quality data, that families may wish to consider.
How long has this hospice been Medicare-certified?
Gentiva Birmingham has been Medicare-certified since August 27, 2008.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients with a terminal diagnosis who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it is a care choice, not giving up.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Gentiva Birmingham at (205) 870-4340 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This data does not describe the intake process; please contact Gentiva Birmingham directly at (205) 870-4340 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measures compared to state averages, service area coverage, and how care needs are supported — CMS Care Compare provides published data on many of these.
How do I verify this hospice on Medicare Care Compare?
You can view Gentiva Birmingham's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/011675?state=AL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.