Acg Hospice -Dothan
Dothan, AL · Medicare-certified hospice (CCN 011680)
CMS process measure: 100 (state average 97.92 — above state average)
Serves: 55 ZIP codes (is yours included? →) · Phone: (866) 266-5059 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said 93% would definitely recommend ACG Hospice - Dothan, and 93% rated their experience 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 100.00, above the Alabama state average of 97.92.
ACG Hospice - Dothan serves 55 ZIP codes from its office in Dothan, Alabama, in Houston County. Families in the surrounding region may be covered within that service area.
Yes, ACG Hospice - Dothan is Medicare-certified, with CCN 011680, certified since September 3, 2009. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
ACG Hospice - Dothan is a for-profit hospice based in Dothan, Alabama, serving families in Houston County and the surrounding region. The hospice has been Medicare-certified since September 3, 2009.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 93% would definitely recommend this hospice to others, and 93% rated their overall experience 9 or 10 on a 10-point scale. CMS has not published a distinct CAHPS star rating figure in the data available here, though the recommendation and rating percentages offer a clear picture of family experience.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, ACG Hospice - Dothan scored 100.00, compared to a state average of 97.92 for Alabama. This places the hospice above the state average on this measure.
ACG Hospice - Dothan reports serving 55 ZIP codes from its Dothan office, indicating a fairly broad service area across the region.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; this profile does not include cost information beyond that. All figures above are drawn from CMS Care Compare data as provided; where a measure is not listed, CMS has not published it for this hospice, which does not by itself indicate anything negative about care quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. ACG Hospice - Dothan is Medicare-certified (CCN 011680) since September 3, 2009, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 93% of family caregivers said they would definitely recommend this hospice, and 93% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
The hospice's composite process score is 100.00, compared to Alabama's state average of 97.92, placing it above the state average.
What areas and ZIP codes does this hospice serve?
ACG Hospice - Dothan serves 55 ZIP codes from its office in Dothan, Alabama, in Houston County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
ACG Hospice - Dothan is a for-profit hospice. Ownership type does not by itself determine care quality; CMS quality measures and caregiver survey results offer more direct insight.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since September 3, 2009.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped seeking a cure, typically when a doctor determines life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact ACG Hospice - Dothan at (866) 266-5059 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact ACG Hospice - Dothan at (866) 266-5059 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measure comparisons to the state average, service area, and how long a hospice has been Medicare-certified — all of which are covered in this profile using CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can verify ACG Hospice - Dothan's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/011680?state=AL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.