Gentiva
Enterprise, AL · Medicare-certified hospice (CCN 011522)
CMS process measure: 98.63 (state average 97.92 — at state average)
Serves: 65 ZIP codes (is yours included? →) · Phone: (334) 792-1100 · Verify on Medicare Care Compare ↗
Family caregivers gave Gentiva a 4-star CAHPS rating, with 89% saying they would definitely recommend it. Its CMS composite process score of 98.63 is at the Alabama state average of 97.92.
Gentiva serves 65 ZIP codes from its office in Enterprise, Alabama, in Coffee County, according to CMS Care Compare data.
Yes, Gentiva is Medicare-certified (CCN 011522, since 1989), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Gentiva is a for-profit hospice located in Enterprise, Alabama, serving families in Coffee County and the surrounding area. It has been Medicare-certified since November 3, 1989.
According to CMS Care Compare data (CAHPS family caregiver survey), family caregivers gave Gentiva an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 86% rated their experience 9 or 10 out of 10.
On CMS's composite quality process measure, Gentiva scored 98.63, compared to the Alabama state average of 97.92 — CMS classifies this as at the state average. CMS also reports a care index score of 10, and notes that 74.2% of patients received visits in the last days of life, based on the most recently published CMS data.
Gentiva's service area, as listed on Care Compare, spans 65 ZIP codes from its Enterprise, AL location.
The Medicare hospice benefit covers hospice care for eligible patients. No cost details beyond this are available from CMS data.
All figures above come from CMS Care Compare data as published; families should verify current details directly with the hospice or on Care Compare, since figures are updated periodically and some measures may not be published for hospices with small patient counts.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 011522) since November 3, 1989, and the Medicare hospice benefit covers hospice care for patients a doctor certifies as eligible.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Gentiva a 4-star CAHPS rating, with 89% saying they would definitely recommend it and 86% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 98.63, compared to Alabama's state average of 97.92, which CMS classifies as at the state average.
What areas and ZIP codes does this hospice serve?
Gentiva serves 65 ZIP codes from its office in Enterprise, AL, in Coffee County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 65 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type doesn't determine quality on its own, but CMS publishes it so families can consider it alongside quality measures.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since November 3, 1989.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a patient is expected to have a limited life expectancy, typically six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness, not giving up on care itself.
Where is hospice care provided — at home or in a facility?
CMS data does not specify care settings for this hospice; please contact Gentiva at (334) 792-1100 or check Medicare Care Compare to confirm.
How do I start hospice care with this provider?
CMS data does not describe intake steps; please contact Gentiva directly at (334) 792-1100 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver ratings, quality scores, service area, and how care is coordinated — Gentiva's CMS figures show a 4-star caregiver rating and a composite score at the state average, but you should confirm current details directly with the hospice.
How do I verify this hospice on Medicare Care Compare?
You can review Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/011522?state=AL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.