Amedisys Hospice Care
Roanoke, VA · Medicare-certified hospice (CCN 491513)
CMS process measure: 99.55 (state average 96.57 — above state average)
Serves: 90 ZIP codes (is yours included? →) · Phone: (540) 265-8509 · Verify on Medicare Care Compare ↗
Amedisys Hospice Care received a 4-star rating in the CMS family caregiver survey, with 86% of caregivers saying they would definitely recommend it. Its composite process score of 99.55 is above the Virginia state average of 96.57.
Amedisys Hospice Care serves 90 ZIP codes from its Roanoke, Virginia office, located in Botetourt County. Families in the surrounding region may be within its service area, though it's best to confirm your specific ZIP code with the hospice directly.
Yes, Amedisys Hospice Care is Medicare-certified, with CCN 491513, certified since 1993. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Amedisys Hospice Care is a for-profit hospice located in Roanoke, Virginia, serving families in Botetourt County and the surrounding area. According to CMS Care Compare data, this hospice has been Medicare-certified since February 26, 1993.
In the CMS CAHPS family caregiver survey, Amedisys Hospice Care received a 4-star rating. Among caregivers surveyed, 86% said they would definitely recommend this hospice to others, and 82% rated their overall experience a 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice delivers a bundle of recommended care processes — Amedisys Hospice Care scored 99.55, which is above the Virginia state average of 96.57. CMS also reports that 84.6% of patients received visits from hospice staff during the last days of life, a measure related to timely, hands-on support near the end of life.
Amedisys Hospice Care reports serving 90 ZIP codes from its Roanoke office, indicating a fairly broad service area for families in the region.
These figures come from CMS Care Compare data and reflect the most recent published survey and quality-measure vintage available. Where a measure is not mentioned here, CMS has not published it for this hospice, which is often related to small patient counts rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Amedisys Hospice Care is Medicare-certified (CCN 491513), certified since February 26, 1993, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Amedisys Hospice Care received a 4-star rating, with 86% of family caregivers saying they would definitely recommend it and 82% rating their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.55, above the Virginia state average of 96.57. CMS also reports that 84.6% of patients received visits from staff during the last days of life.
What areas and ZIP codes does this hospice serve?
Amedisys Hospice Care reports serving 90 ZIP codes from its Roanoke, Virginia office in Botetourt County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 90 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Amedisys Hospice Care is a for-profit hospice. Ownership type does not directly determine care quality; CMS survey and quality measures are more useful indicators of experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since February 26, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it is not about giving up, but about a different kind of care and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Amedisys Hospice Care at (540) 265-8509 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care, please contact Amedisys Hospice Care directly at (540) 265-8509 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures compared to the state average, service area, and how care is coordinated; contacting Amedisys Hospice Care at (540) 265-8509 can help answer specific questions.
How do I verify this hospice on Medicare Care Compare?
You can verify Amedisys Hospice Care's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/491513?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.