Good Samaritan Hospice Inc
Roanoke, VA · Medicare-certified hospice (CCN 491510)
CMS process measure: 89.57 (state average 96.57 — below state average)
Serves: 87 ZIP codes (is yours included? →) · Phone: (540) 776-0198 · Verify on Medicare Care Compare ↗
Good Samaritan Hospice received a 4-star rating from family caregivers in the CMS CAHPS survey, with 91% saying they would definitely recommend it. Its CMS composite process score of 89.57 is below the Virginia state average of 96.57.
Good Samaritan Hospice Inc serves 87 ZIP codes from its office in Roanoke, Virginia, in Roanoke County.
Yes, Good Samaritan Hospice Inc is Medicare-certified (CCN 491510, since 1992); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Good Samaritan Hospice Inc is a non-profit hospice based in Roanoke, Virginia, serving families in Roanoke County and the surrounding area. It has been Medicare-certified since April 22, 1992, meaning it has met federal health and safety standards for hospice care for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Good Samaritan Hospice a 4-star rating. Ninety-one percent of respondents said they would definitely recommend the hospice to others, and 87 percent gave the hospice an overall rating of 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice follows recommended care processes, Good Samaritan Hospice scored 89.57, compared to a Virginia state average of 96.57 — placing it below the state average on this measure. CMS's care index score for this hospice is 10, and CMS reports that 71.3% of patients had visits during the last days of life. Families should know that a measure being lower than average reflects one aspect of documented process and does not capture every dimension of the care experience.
Good Samaritan Hospice's service area covers 87 ZIP codes from its Roanoke office. As a non-profit organization, it is not owned by investors, though CMS certification standards apply equally regardless of ownership type. The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data as provided.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Good Samaritan Hospice Inc is Medicare-certified (CCN 491510) since April 22, 1992, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Good Samaritan Hospice received a 4-star rating, with 91% of family caregivers saying they would definitely recommend it and 87% giving an overall rating of 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 89.57, which is below the Virginia state average of 96.57; CMS also reports a care index score of 10 and that 71.3% of patients had visits during the last days of life.
What areas and ZIP codes does this hospice serve?
Good Samaritan Hospice serves 87 ZIP codes from its Roanoke, Virginia office in Roanoke County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 87 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Good Samaritan Hospice Inc is a non-profit organization; Medicare certification standards for quality apply the same regardless of ownership type.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 22, 1992, more than 30 years.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The provided data doesn't specify care settings for this hospice; please contact Good Samaritan Hospice at (540) 776-0198 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care, contact Good Samaritan Hospice directly at (540) 776-0198 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and the areas it serves — all of which are reported for Good Samaritan Hospice above; for other questions, contact the hospice at (540) 776-0198.
How do I verify this hospice on Medicare Care Compare?
You can look up Good Samaritan Hospice Inc (CCN 491510) directly at https://www.medicare.gov/care-compare/details/hospice/491510?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.