Bon Secours Hospice
Suffolk, VA · Medicare-certified hospice (CCN 491503)
CMS process measure: 99.24 (state average 96.57 — above state average)
Serves: 62 ZIP codes (is yours included? →) · Phone: (757) 391-6028 · Verify on Medicare Care Compare ↗
Family caregivers rated Bon Secours Hospice 3 stars, with 81% saying they would definitely recommend it. On CMS's composite process measure, it scored 99.24, which is above the Virginia state average of 96.57.
Bon Secours Hospice serves 62 ZIP codes from its Suffolk, VA office in Suffolk City county.
Yes, Bon Secours Hospice is Medicare-certified, with CCN 491503, certified since 1985. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Bon Secours Hospice is a for-profit hospice based in Suffolk, Virginia, serving families in Suffolk City and the surrounding area. It has been Medicare-certified since April 10, 1985, meaning it has met federal health and safety standards for hospice care for decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Bon Secours Hospice an overall rating of 3 stars. Among respondents, 81% said they would definitely recommend this hospice to others, and 76% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice delivers a set of recommended care processes, Bon Secours Hospice scored 99.24, which is above the Virginia state average of 96.57. CMS has also published a care index score of 10 and reports that 48.8% of patients received visits in the last days of life, based on available claims data.
Bon Secours Hospice's service area, as reflected in CMS data, spans 62 ZIP codes, indicating a broad reach from its Suffolk office.
All figures above come from CMS Care Compare data. Where a specific measure is not mentioned here, CMS has not published it for this hospice, which can happen when patient counts are too small for reliable reporting; this does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. This profile does not describe staffing, facilities, or specific services, as that information was not included in the source data.
Questions families ask
Does Medicare cover care from Bon Secours Hospice?
Yes, Bon Secours Hospice is Medicare-certified (CCN 491503, certified since 1985), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers gave Bon Secours Hospice 3 stars overall, with 81% saying they would definitely recommend it and 76% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Bon Secours Hospice scored 99.24 on CMS's composite process measure, which is above the Virginia state average of 96.57.
What areas and ZIP codes does this hospice serve?
According to CMS data, Bon Secours Hospice serves 62 ZIP codes from its office in Suffolk, Virginia, in Suffolk City county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 62 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Bon Secours Hospice is a for-profit hospice; ownership type does not by itself indicate quality, but CMS reports quality measures separately for each hospice regardless of ownership.
How long has this hospice been Medicare-certified?
Bon Secours Hospice has been Medicare-certified since April 10, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have a life-limiting illness and have chosen to stop curative treatment; both aim to manage symptoms and support quality of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Bon Secours Hospice delivers care; please contact the hospice at (757) 391-6028 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the admission process; please contact Bon Secours Hospice at (757) 391-6028 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, how a hospice's quality measures compare to state averages, and the geographic area served — information you can review here and confirm directly with the hospice at (757) 391-6028.
How do I verify this hospice on Medicare Care Compare?
You can view Bon Secours Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/491503?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.