Chautauqua Hospice And Palliative Care
Lakewood, NY · Medicare-certified hospice (CCN 331554)
CMS process measure: 99.45 (state average 97.72 — above state average)
Serves: 43 ZIP codes (is yours included? →) · Phone: (716) 338-0033 · Verify on Medicare Care Compare ↗
Chautauqua Hospice And Palliative Care holds a 5-star CAHPS family caregiver rating, with 93% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.45 is above the New York state average of 97.72.
Chautauqua Hospice And Palliative Care serves 43 ZIP codes from its Lakewood, New York office in Chautauqua County. Families can confirm whether their specific address is included by contacting the hospice directly.
Yes, Chautauqua Hospice And Palliative Care is Medicare-certified (CCN 331554), certified since April 15, 1993. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Chautauqua Hospice And Palliative Care is a non-profit hospice based in Lakewood, New York, serving Chautauqua County. It has been Medicare-certified since April 15, 1993 (CCN 331554), meaning it has met federal standards for hospice care for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider a 5-star overall rating. 93% said they would definitely recommend this hospice to others, and 89% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care here, as published by CMS.
On CMS's composite process measure, which tracks whether recommended care processes were delivered, this hospice scored 99.45, compared to a New York state average of 97.72 — placing it above the state average. CMS also reports a care index score of 10 and notes that 69.0% of patients received visits in the last days of life, based on the same data vintage.
This hospice's service area, as listed on Care Compare, covers 43 ZIP codes reachable from its Lakewood office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families should confirm current details directly with the hospice or on Medicare.gov.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Chautauqua Hospice And Palliative Care is Medicare-certified (CCN 331554), certified since April 15, 1993, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 5-star CAHPS rating, with 93% of caregivers saying they would definitely recommend the hospice and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.45, above the New York state average of 97.72, and CMS lists a care index score of 10 with 69.0% of patients receiving visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 43 ZIP codes from its Lakewood, New York office in Chautauqua County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 43 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type can inform families but is not a direct measure of care quality, which is better reflected in CMS survey and process scores.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 15, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking a cure and are typically expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean giving up care, but rather receiving support focused on symptom relief and dignity.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; contact the hospice at (716) 338-0033 or verify on Medicare Care Compare for this information.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; contact the hospice at (716) 338-0033 or verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS survey results, staffing, services offered, and how care is coordinated; contact the hospice at (716) 338-0033 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Chautauqua Hospice And Palliative Care using CCN 331554 at https://www.medicare.gov/care-compare/details/hospice/331554?state=NY.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.