Hospice Of The North Country Inc
Plattsburgh, NY · Medicare-certified hospice (CCN 331528)
CMS process measure: 99.55 (state average 97.72 — above state average)
Serves: 39 ZIP codes (is yours included? →) · Phone: (518) 561-8465 · Verify on Medicare Care Compare ↗
Hospice Of The North Country Inc has earned a 5-star family caregiver rating on the CMS CAHPS survey, with 96% saying they would definitely recommend it. Its composite process score of 99.55 is above the New York state average of 97.72.
Hospice Of The North Country Inc serves 39 ZIP codes from its Plattsburgh, NY office in Clinton County.
Yes, Hospice Of The North Country Inc is Medicare-certified (CCN 331528, certified since 1988), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of The North Country Inc, located in Plattsburgh, New York (Clinton County), is a Medicare-certified hospice under an "Other" ownership classification. It has been Medicare-certified since August 25, 1988. The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies eligibility; no cost details beyond this are available.
According to CMS Care Compare CAHPS survey data, family caregivers who worked with this hospice gave it a 5-star rating. 96% said they would definitely recommend this hospice to others, and 92% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by family caregivers surveyed through the CMS Hospice CAHPS program.
On CMS's composite process measure, which reflects how consistently core hospice care processes were delivered, this hospice scored 99.55, which is above the New York state average of 97.72. CMS also reports a care index score of 9 and notes that 71.3% of patients received visits in the final days of life, based on the most recent published data.
Hospice Of The North Country Inc reports serving 39 ZIP codes from its Plattsburgh office. Where CMS has not published a particular measure for this hospice, that omission is often due to small patient counts and should not be read as an indication of poor quality. All figures above come from CMS Care Compare data as most recently published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of The North Country Inc is Medicare-certified (CCN 331528) since August 25, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 5-star CAHPS rating, with 96% saying they would definitely recommend it and 92% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.55, above the New York state average of 97.72, meaning it scores above the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 39 ZIP codes from its Plattsburgh, New York office in Clinton County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists its ownership type as "Other." Ownership type can inform families about organizational structure but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 25, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings; please contact the hospice at (518) 561-8465 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact the hospice directly at (518) 561-8465 for guidance on starting care.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey ratings, quality measure scores, service area, and ownership type—information available through CMS Care Compare and by contacting the hospice at (518) 561-8465.
How do I verify this hospice on Medicare Care Compare?
You can review this hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/331528?state=NY.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.