Hospice And Palliative Care Of St Lawrence Valley
Potsdam, NY · Medicare-certified hospice (CCN 331514)
CMS process measure: 99.65 (state average 97.72 — above state average)
Serves: 44 ZIP codes (is yours included? →) · Phone: (315) 265-3105 · Verify on Medicare Care Compare ↗
Hospice And Palliative Care Of St Lawrence Valley has a 5-star CAHPS family caregiver rating, with 92% of families saying they would definitely recommend it. Its CMS composite process score of 99.65 is above the New York state average of 97.72.
Hospice And Palliative Care Of St Lawrence Valley serves 44 ZIP codes from its Potsdam, NY office in St. Lawrence County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Hospice And Palliative Care Of St Lawrence Valley is Medicare-certified (CCN 331514, since 1986). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice And Palliative Care Of St Lawrence Valley is a non-profit hospice based in Potsdam, New York, serving St. Lawrence County. It has been Medicare-certified since August 28, 1986, under CMS Certification Number (CCN) 331514.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 5 stars. Of those surveyed, 92% said they would definitely recommend this hospice to others, and 93% rated their experience 9 or 10 out of 10.
On the CMS composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, this hospice scored 99.65, compared to the New York state average of 97.72 — placing it above the state average. CMS also reports a care index score of 9 and notes that 82.1% of patients received visits in the final days of life, based on the most recently published CMS data.
This hospice reports serving 44 ZIP codes from its Potsdam office. Where CMS has not published a particular measure for this hospice, that omission does not indicate poor quality — it is often due to small numbers of surveyed patients, and families should not read anything negative into it.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data and should be verified directly for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice And Palliative Care Of St Lawrence Valley is Medicare-certified (CCN 331514) since August 28, 1986, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare, this hospice received a 5-star CAHPS rating, with 92% of family caregivers saying they would definitely recommend it and 93% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.65, above the New York state average of 97.72, and CMS reports a care index score of 9 with 82.1% of patients receiving visits in the final days of life.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 44 ZIP codes from its office in Potsdam, St. Lawrence County, New York.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is organized as a non-profit hospice; ownership type is one factor among several, and CMS survey and quality data offer more direct insight into care experience.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since August 28, 1986.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a person is expected to have six months or less to live; both emphasize symptom relief and quality of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up medical care or support — hospice teams actively manage symptoms and provide care.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for this hospice; please contact them at (315) 265-3105 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include enrollment steps; contact the hospice at (315) 265-3105 to ask how to begin care and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures, service area, and how care needs will be met; contact this hospice at (315) 265-3105 for specifics and review its profile on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice And Palliative Care Of St Lawrence Valley (CCN 331514) directly at https://www.medicare.gov/care-compare/details/hospice/331514?state=NY.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.