Hospice And Palliative Care Inc New Hartford
New Hartford, NY · Medicare-certified hospice (CCN 331510)
CMS process measure: 99.72 (state average 97.72 — above state average)
Serves: 89 ZIP codes (is yours included? →) · Phone: (315) 735-6484 · Verify on Medicare Care Compare ↗
Hospice And Palliative Care Inc in New Hartford has a 5-star CAHPS family caregiver rating, with 95% of families saying they would definitely recommend it. Its CMS composite process score of 99.72 is above the New York state average of 97.72.
Hospice And Palliative Care Inc serves 89 ZIP codes from its New Hartford, NY office in Oneida County.
Yes, Hospice And Palliative Care Inc is Medicare-certified (CCN 331510, since 1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice And Palliative Care Inc, located in New Hartford, New York (Oneida County), is a non-profit hospice that has been Medicare-certified since June 1, 1985. It serves a broad area, covering 89 ZIP codes.
According to CMS Care Compare CAHPS survey data, family caregivers gave this hospice a 5-star rating. 95% of families said they would definitely recommend the hospice, and 90% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients who received care from this provider.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, this hospice scored 99.72, compared with the New York state average of 97.72 — placing it above the state average. CMS has also published a care index score of 10 for this hospice, and reports that visits occurred in the last days of life for 58.9% of patients, based on the same Care Compare dataset.
All figures above come from CMS Care Compare data as most recently published by CMS; where a measure is not listed here, CMS has not published it for this hospice, which often occurs simply due to small patient counts and does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond that are included here. Families are encouraged to contact the hospice directly and to review the Care Compare listing for the most current information before making care decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice And Palliative Care Inc is Medicare-certified (CCN 331510), certified since June 1, 1985, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 5-star CAHPS rating, with 95% of family caregivers saying they would definitely recommend this hospice and 90% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 99.72, compared with the New York state average of 97.72, placing it above the state average.
What areas and ZIP codes does this hospice serve?
This hospice serves 89 ZIP codes from its New Hartford, NY location in Oneida County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 89 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type is one factor among many; CMS quality and survey data can help you evaluate care regardless of ownership structure.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 1, 1985.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — pain relief, symptom management, and emotional support continue.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact the hospice at (315) 735-6484 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact the hospice at (315) 735-6484 to learn how to begin care.
What questions should I ask when choosing a hospice?
You may want to ask about caregiver support, how care needs are addressed, and how the hospice's CMS survey results and quality measures compare to others; contact the hospice at (315) 735-6484 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review this hospice's official profile at https://www.medicare.gov/care-compare/details/hospice/331510?state=NY to confirm current CMS-reported ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.