Columbus Hospice Of Alabama
Phenix City, AL · Medicare-certified hospice (CCN 011612)
CMS process measure: 92.61 (state average 97.92 — below state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (334) 664-0075 · Verify on Medicare Care Compare ↗
Columbus Hospice Of Alabama has earned a 5-star family caregiver rating on the CMS CAHPS survey, with 94% of families saying they would definitely recommend it. Its CMS composite process-of-care score of 92.61 is below the Alabama state average of 97.92.
Columbus Hospice Of Alabama serves 29 ZIP codes from its office in Phenix City, Alabama, in Russell County. Families in this area can contact the hospice directly to confirm whether their specific location is covered.
Yes, Columbus Hospice Of Alabama is Medicare-certified (CCN 011612), certified since January 23, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Columbus Hospice Of Alabama is a non-profit hospice based in Phenix City, Alabama, serving families in Russell County and the surrounding area. It has been Medicare-certified since January 23, 2004 (CCN 011612).
According to CMS Care Compare data drawn from the CAHPS Hospice Survey of family caregivers, Columbus Hospice Of Alabama earned a 5-star family caregiver rating. Of families surveyed, 94% said they would definitely recommend this hospice, and 94% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of caregivers whose loved ones received care here.
On CMS's composite process-of-care measure, the hospice scored 92.61, which falls below the Alabama state average of 97.92. A related quality measure, the care index score, is reported at 9, and CMS data shows that 76.9% of patients received visits in the last days of life. Where any measure is not listed here, it means CMS has not published that figure for this hospice, often because of small patient counts — this is not an indication of poor quality.
Columbus Hospice Of Alabama's service area covers 29 ZIP codes from its Phenix City office. The Medicare hospice benefit covers hospice care for patients who qualify. All figures above come from CMS Care Compare data and are subject to CMS's publication schedule and updates.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Columbus Hospice Of Alabama is Medicare-certified (CCN 011612) since January 23, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, the hospice earned a 5-star family caregiver rating, with 94% of caregivers saying they would definitely recommend it and 94% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 92.61, which is below the Alabama state average of 97.92. CMS also reports a care index score of 9 and that 76.9% of patients received visits in their last days of life.
What areas and ZIP codes does this hospice serve?
Columbus Hospice Of Alabama serves 29 ZIP codes from its office in Phenix City, Alabama, in Russell County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type does not directly determine care quality, but it can be one factor families consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
Columbus Hospice Of Alabama has been Medicare-certified since January 23, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have chosen to stop curative treatment and are typically expected to have six months or less to live.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; contact Columbus Hospice Of Alabama at (334) 664-0075 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Columbus Hospice Of Alabama at (334) 664-0075 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quickly care can begin, what services are included, and how the hospice communicates with the family — you can raise these directly with Columbus Hospice Of Alabama at (334) 664-0075.
How do I verify this hospice on Medicare Care Compare?
You can look up Columbus Hospice Of Alabama's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/011612?state=AL to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.