Gentiva Ii
Harrisonburg, VA · Medicare-certified hospice (CCN 491590)
CMS process measure: 95.88 (state average 96.57 — at state average)
Serves: 109 ZIP codes (is yours included? →) · Phone: (540) 801-0406 · Verify on Medicare Care Compare ↗
Gentiva II has a 3-star CAHPS family caregiver rating, with 80% of families saying they would definitely recommend the hospice. Its CMS composite process score of 95.88 is at the Virginia state average of 96.57.
Gentiva II serves 109 ZIP codes from its Harrisonburg, Virginia office in Harrisonburg City county.
Yes, Gentiva II is Medicare-certified (CCN 491590, since 2007); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva II is a for-profit hospice serving the Harrisonburg, Virginia area, including Harrisonburg City county, and has been Medicare-certified since February 28, 2007 (CCN 491590).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva II an overall rating of 3 stars. Among respondents, 80% said they would definitely recommend this hospice to others, and 78% rated their overall experience 9 or 10 on a 10-point scale.
On CMS's composite process measure, which reflects the consistency of core care processes reported to be delivered, Gentiva II scored 95.88, which CMS classifies as at the state average of 96.57 for Virginia. CMS also reports a care index score of 10 and notes that 63.3% of patients received visits in the last days of life, based on the data CMS has published.
Gentiva II's service area, as listed on Care Compare, spans 109 ZIP codes, reflecting a broad reach from its Harrisonburg office.
Where CMS has not published a particular measure for this hospice, that generally reflects small patient counts used for reporting rather than any indication of quality, and should not be interpreted negatively.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Families are encouraged to verify current information directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva II is Medicare-certified (CCN 491590) since February 28, 2007. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Gentiva II received a 3-star family caregiver rating, with 80% of respondents saying they would definitely recommend it and 78% rating their overall experience 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva II's composite process score is 95.88, which CMS classifies as at the Virginia state average of 96.57.
What areas and ZIP codes does this hospice serve?
Gentiva II serves 109 ZIP codes from its Harrisonburg, Virginia office in Harrisonburg City county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 109 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva II is a for-profit hospice. Ownership type doesn't directly determine quality, but families may consider it alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
Gentiva II has been Medicare-certified since February 28, 2007.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer pursued, typically for people with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curing an illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Gentiva II; please contact the hospice at (540) 801-0406 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps; please contact Gentiva II directly at (540) 801-0406 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver support, how quickly care can begin, and how the hospice's CAHPS and quality measures compare to other providers in the area; you can review these figures for Gentiva II on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can verify Gentiva II's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/491590?state=VA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.