Hospice Of Clay County
Ashland, AL · Medicare-certified hospice (CCN 011538)
CMS process measure: 89.29 (state average 97.92 — below state average)
Serves: 9 ZIP codes (is yours included? →) · Phone: (205) 354-2131 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for Hospice of Clay County, often because too few patients were surveyed. On CMS's composite process measure, it scored 89.29, compared to the Alabama state average of 97.92, placing it below the state average.
Hospice of Clay County serves 9 ZIP codes from its office in Ashland, Alabama, in Clay County, according to Medicare Care Compare data.
Yes, Hospice of Clay County is Medicare-certified (CCN 011538), certified since December 12, 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice of Clay County is a non-profit hospice based in Ashland, Alabama, serving Clay County and the surrounding area. It has been Medicare-certified since December 12, 1994 (CCN 011538), meaning it has met federal health and safety standards for hospice care for several decades.
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this provider, which often happens when a hospice has too few surveyed patients to report reliably. This does not indicate poor quality — it simply means CMS does not have enough data to publish these figures.
On CMS's composite process measure, which tracks whether recommended care processes were delivered, Hospice of Clay County scored 89.29, compared to the Alabama state average of 97.92 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 71.2% of patients received visits in the last days of life, based on the most recent Care Compare data vintage available.
Hospice of Clay County's service area, as listed on Care Compare, covers 9 ZIP codes from its Ashland office. Hospice care for eligible Medicare patients is covered under the Medicare hospice benefit when a doctor certifies eligibility. Families are encouraged to review the current figures directly on Medicare Care Compare and to contact the hospice with any specific questions about their services.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice of Clay County is Medicare-certified (CCN 011538), certified since December 12, 1994, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for this hospice, which often occurs when too few patients were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 89.29, compared to the Alabama state average of 97.92, placing it below the state average. CMS also lists a care index score of 10 and reports that 71.2% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to Care Compare data, Hospice of Clay County serves 9 ZIP codes from its Ashland, Alabama office in Clay County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 9 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hospice of Clay County is organized as a non-profit. Ownership type can be one factor to consider, but families should also look at quality measures and caregiver survey results when available.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 12, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to relieve symptoms, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean abandoning medical care, as hospice teams continue to manage pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; contact Hospice of Clay County at (205) 354-2131 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Hospice of Clay County at (205) 354-2131 for information on starting care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, quality measure scores compared to the state average, service area, and how care is provided; contact Hospice of Clay County at (205) 354-2131 to discuss specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice of Clay County directly at https://www.medicare.gov/care-compare/details/hospice/011538?state=AL to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.