Nivalis Hospice
Westlake, OH · Medicare-certified hospice (CCN 361705)
CMS process measure: 98.08 (state average 97.03 — above state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (440) 462-2600 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 91% would definitely recommend Nivalis Hospice, and its CMS composite process score of 98.08 is above the Ohio state average of 97.03. CMS has not published a separate overall star rating for this hospice in the available data.
Nivalis Hospice serves 33 ZIP codes from its Westlake, Ohio office in Cuyahoga County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Nivalis Hospice is Medicare-certified (CCN 361705, certified since 2018), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No additional cost details are provided here.
About this hospice
Nivalis Hospice is a for-profit hospice based in Westlake, Ohio, serving Cuyahoga County and surrounding communities. It has been Medicare-certified since July 16, 2018 (CCN 361705).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 91% would definitely recommend this hospice to others, and 90% gave the hospice an overall rating of 9 or 10 on a 10-point scale. CMS has not published a separate overall CAHPS star rating figure for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Nivalis Hospice scored 98.08, which is above the Ohio state average of 97.03. CMS also reports a care index score of 9 and notes that 81.2% of patients received visits from hospice staff in the final days of life, according to the same data set.
Nivalis Hospice reports serving 33 ZIP codes from its Westlake office. Families should note that the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond this are included here. All figures above come from CMS Care Compare data and reflect the vintage published by CMS at the time this profile was created. Families are encouraged to verify current details directly on Medicare Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from Nivalis Hospice?
Yes, Nivalis Hospice is Medicare-certified (CCN 361705), certified since July 16, 2018. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare data, 91% of surveyed family caregivers said they would definitely recommend Nivalis Hospice, and 90% gave it an overall rating of 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Nivalis Hospice scored 98.08 on the CMS composite process measure, which is above the Ohio state average of 97.03. CMS also reports a care index score of 9 and that 81.2% of patients received visits from staff in their final days of life.
What areas and ZIP codes does this hospice serve?
Nivalis Hospice serves 33 ZIP codes from its Westlake, Ohio office in Cuyahoga County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Nivalis Hospice is organized as a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality and survey measures are the more direct indicators of a hospice's performance.
How long has this hospice been Medicare-certified?
Nivalis Hospice has been Medicare-certified since July 16, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally chosen when curative treatment is no longer being pursued and the focus shifts to comfort. Both prioritize quality of life and symptom relief.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort, symptom management, and quality of life rather than treatments aimed at curing the underlying illness; it does not mean care or support stops. Patients and families can discuss specific care goals with their medical team.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided. Please contact Nivalis Hospice at (440) 462-2600 or check Medicare Care Compare to confirm where care is provided.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Please contact Nivalis Hospice directly at (440) 462-2600 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver recommendation rates, CMS quality measure scores, service area, and how care needs are addressed; the figures for Nivalis Hospice above address some of these from CMS data, and additional questions can be directed to the hospice at (440) 462-2600.
How do I verify this hospice on Medicare Care Compare?
You can look up Nivalis Hospice (CCN 361705) directly at https://www.medicare.gov/care-compare/details/hospice/361705?state=OH to review the latest CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.