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O'Neill Healthcare - Hospice

Bay Village, OH · Medicare-certified hospice (CCN 361666)

Family caregiver rating (CAHPS): 2★ — 67% of families would definitely recommend
CMS process measure: 98.54 (state average 97.03 — above state average)
Serves: 39 ZIP codes (is yours included? →) · Phone: (440) 328-8141 · Verify on Medicare Care Compare ↗

Family caregivers gave O'Neill Healthcare - Hospice a CAHPS star rating of 2 out of 5, with 67% saying they would definitely recommend it. Its composite process score of 98.54 is above the Ohio state average of 97.03.

O'Neill Healthcare - Hospice serves 39 ZIP codes from its Bay Village, OH office in Cuyahoga County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.

Yes, O'Neill Healthcare - Hospice is Medicare-certified (CCN 361666, since 2012); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No further coverage or cost details are provided here.

CMS care-process score vs. state average
O'Neill Healthcare - … O'Neill Healthcare - …: 98.54 98.54 OH average OH average: 97.03 97.03

About this hospice

O'Neill Healthcare - Hospice is a for-profit hospice located in Bay Village, Ohio, serving families in Cuyahoga County and the surrounding area. The hospice has been Medicare-certified since October 26, 2012, identified by CMS Certification Number (CCN) 361666.

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a star rating of 2 out of 5. Sixty-seven percent of respondents said they would definitely recommend this hospice to others, and 70 percent gave an overall rating of 9 or 10 out of 10.

On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, this hospice scored 98.54, compared to the Ohio state average of 97.03 — placing it above the state average on this measure. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 36.4 percent of patients, per the most recent published data.

O'Neill Healthcare - Hospice reports serving 39 ZIP codes from its Bay Village office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost or coverage details beyond this are provided here. All figures above come from CMS Care Compare data and reflect the most recently published survey and measure vintage available. Families are encouraged to verify current details directly on Medicare Care Compare.

Questions families ask

Does Medicare cover care from this hospice?

Yes, O'Neill Healthcare - Hospice is Medicare-certified (CCN 361666) since October 26, 2012. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS CAHPS survey data shows a star rating of 2 out of 5, with 67% of family caregivers saying they would definitely recommend the hospice and 70% rating it 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Its composite process score is 98.54, compared to the Ohio state average of 97.03, placing it above the state average on this measure.

What areas and ZIP codes does this hospice serve?

CMS data indicates this hospice serves 39 ZIP codes from its Bay Village, Ohio office in Cuyahoga County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

O'Neill Healthcare - Hospice is a for-profit organization; ownership type does not directly determine care quality, and CMS quality measures should be reviewed alongside it.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since October 26, 2012.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a prognosis of six months or less if the illness runs its normal course.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it is a care approach, not giving up on care.

Where is hospice care provided — at home or in a facility?

This information isn't included in the CMS data provided; contact the hospice at (440) 328-8141 or verify on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; contact the hospice at (440) 328-8141 or verify on Medicare Care Compare for current information.

What questions should I ask when choosing a hospice?

Families may want to ask about the CAHPS survey results, composite process scores, ZIP codes served, and how care is coordinated — contact the hospice at (440) 328-8141 for specifics not published by CMS.

How do I verify this hospice on Medicare Care Compare?

You can look up O'Neill Healthcare - Hospice (CCN 361666) directly at https://www.medicare.gov/care-compare/details/hospice/361666?state=OH.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.