Prohealth Hospice-Gadsden
Gadsden, AL · Medicare-certified hospice (CCN 011686)
CMS process measure: 92.26 (state average 97.92 — below state average)
Serves: 165 ZIP codes (is yours included? →) · Phone: (256) 494-8170 · Verify on Medicare Care Compare ↗
Family caregivers gave Prohealth Hospice-Gadsden a CAHPS star rating of 4 out of 5, with 87% saying they would definitely recommend it. Its CMS composite process score of 92.26 is below the Alabama state average of 97.92.
Prohealth Hospice-Gadsden serves 165 ZIP codes from its Gadsden, Alabama office in Etowah County.
Yes, Prohealth Hospice-Gadsden is Medicare-certified (CCN 011686), certified since June 26, 2018. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies their eligibility.
About this hospice
Prohealth Hospice-Gadsden is a for-profit hospice based in Gadsden, Alabama, serving Etowah County and the surrounding area. It has been Medicare-certified since June 26, 2018, under CMS Certification Number (CCN) 011686. Families arranging end-of-life care for a loved one can receive services from this hospice under the Medicare hospice benefit, which covers hospice care for patients whose eligibility has been certified by a physician.
According to CMS Care Compare survey data, family caregivers gave Prohealth Hospice-Gadsden a CAHPS star rating of 4 out of 5. Among those surveyed, 87% said they would definitely recommend this hospice, and 83% rated their overall experience 9 or 10 out of 10.
On CMS's composite process quality measure, the hospice scored 92.26, which falls below the Alabama state average of 97.92. This measure reflects how consistently the hospice performed a set of recommended care processes. CMS also reports that visits occurred in the last days of life for 75.2% of patients, and lists a care index score of 9. Where any additional measure is not mentioned here, CMS has not published it for this hospice, which is often related to small numbers of surveyed patients rather than an indication of poor quality.
Prohealth Hospice-Gadsden's service area, as recorded by CMS, spans 165 ZIP codes. All figures above come from CMS Care Compare data and should be verified directly on Care Compare for the most current vintage.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Prohealth Hospice-Gadsden is Medicare-certified (CCN 011686, since June 26, 2018), and the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS survey data shows a CAHPS star rating of 4 out of 5, with 87% of family caregivers saying they would definitely recommend this hospice and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 92.26, which is below the Alabama state average of 97.92.
What areas and ZIP codes does this hospice serve?
Prohealth Hospice-Gadsden serves 165 ZIP codes from its office in Gadsden, Etowah County, Alabama.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 165 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type doesn't determine quality on its own, but families may want to consider it alongside the CMS survey and quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 26, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean no care is provided, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Prohealth Hospice-Gadsden at (256) 494-8170 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact Prohealth Hospice-Gadsden at (256) 494-8170 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how the hospice compares to state averages on quality measures, and its service area; you can also contact Prohealth Hospice-Gadsden at (256) 494-8170 for more specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Prohealth Hospice-Gadsden directly at https://www.medicare.gov/care-compare/details/hospice/011686?state=AL to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.