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Special Care Hospice

Grundy, VA · Medicare-certified hospice (CCN 491570)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: 100 (state average 96.57 — above state average)
Serves: 15 ZIP codes (is yours included? →) · Phone: (276) 935-6655 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family-caregiver survey results for Special Care Hospice, so a star rating or percent-recommend figure isn't available. On the CMS composite process measure, it scored 100.00, above the Virginia state average of 96.57.

Special Care Hospice serves 15 ZIP codes from its Grundy, Virginia office in Buchanan County.

Yes, Special Care Hospice is Medicare-certified (CCN 491570, since 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Special Care Hospice Special Care Hospice: 100 100 VA average VA average: 96.57 96.57

About this hospice

Special Care Hospice is a for-profit hospice located in Grundy, Virginia, in Buchanan County. It has been Medicare-certified since May 26, 2004 (CCN 491570), meaning it has met federal health and safety standards for hospice providers for two decades.

CMS Care Compare has not published CAHPS family-caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice, which often occurs when the number of surveyed patients is too small to report reliably. This should not be read as a sign of poor quality — it simply means CMS has not made that data available.

On the CMS composite process measure, which reflects whether the hospice completed a bundle of recommended care processes, Special Care Hospice scored 100.00, compared to the Virginia state average of 96.57 — placing it above the state average. CMS also reports a care index score of 6, and that 53.6% of patients received visits from staff in the last days of life, according to Care Compare data.

Special Care Hospice's service area covers 15 ZIP codes from its Grundy office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data and reflect the most recent vintage published by CMS. Families are encouraged to verify current details directly with the hospice and on Medicare Care Compare.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Special Care Hospice is Medicare-certified (CCN 491570) since May 26, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS survey results (star rating, percent recommend, or percent rating 9-10) for this hospice, often due to small patient counts; this does not indicate poor quality.

How does this hospice score on CMS quality measures compared to the state average?

On the CMS composite process measure, Special Care Hospice scored 100.00, above the Virginia state average of 96.57; CMS also lists a care index score of 6 and 53.6% of patients receiving visits in the last days of life.

What areas and ZIP codes does this hospice serve?

It serves 15 ZIP codes from its Grundy, Virginia office in Buchanan County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 15 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Special Care Hospice is a for-profit hospice; ownership type is one factor families may consider alongside CMS quality data, but it does not by itself determine quality of care.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since May 26, 2004.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain and other symptoms.

Where is hospice care provided — at home or in a facility?

The provided data does not specify care settings; please contact Special Care Hospice at (276) 935-6655 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data does not describe the enrollment process; please contact Special Care Hospice at (276) 935-6655 to ask how to begin care.

What questions should I ask when choosing a hospice?

Families often ask about CMS quality measures, CAHPS caregiver survey results, service area, staffing, and how care is coordinated; contact Special Care Hospice at (276) 935-6655 for specifics not covered in CMS data.

How do I verify this hospice on Medicare Care Compare?

You can look up Special Care Hospice (CCN 491570) directly on Medicare Care Compare at https://www.medicare.gov/care-compare/details/hospice/491570?state=VA.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.