Massachusetts Veterans Home At Holyoke
Holyoke, MA · Medicare and Medicaid-certified nursing home (CCN 225786) · 128 certified beds
Health inspection: — · Quality measures: — · Staffing: —
Federal fines: none on current record
Phone: (413) 552-4737 · Verify on Medicare Care Compare ↗
CMS has not published an overall star rating for Massachusetts Veterans Home At Holyoke, and no health inspection or staffing star ratings are currently listed either, likely because the facility was only certified in April 2025. The Massachusetts state average overall rating is 3.04 stars for comparison once ratings are published.
Massachusetts Veterans Home At Holyoke reports total nurse staffing of about 8.21 hours per resident per day, including about 2.55 RN hours per resident per day. CMS has not reported a nursing staff turnover percentage or a staffing star rating for this facility.
Massachusetts Veterans Home At Holyoke has no federal fines on record, with 0 fines totaling $0.00, and 0 payment denials on record. CMS does not show an abuse icon flag or a Special Focus Facility designation for this facility in the available data.
About this facility
Massachusetts Veterans Home At Holyoke is a state government-owned nursing home in Holyoke, Hampden County, Massachusetts. According to CMS Care Compare, the facility is certified for 128 beds and reports an average daily census of 113.1 residents. It is certified to accept both Medicare and Medicaid.
CMS first approved this facility's certification on 2025-04-14, meaning it is newly certified. As a result, CMS Care Compare does not yet list an overall star rating, health inspection rating, quality measure rating, or staffing star rating for this facility, and no comparison to the Massachusetts state average overall rating of 3.04 stars can be made at this time ('not rated').
On nurse staffing, CMS reports total nurse staffing of 8.20578 hours per resident per day, including 2.54666 registered nurse (RN) hours per resident per day. CMS has not reported a nursing staff turnover percentage for this facility in the current data set.
Regarding the penalty record, CMS reports 0 federal fines totaling $0.00 and 0 payment denials — that is, no federal fines on record and no payment denials on record for this facility. CMS does not indicate an abuse icon flag or a Special Focus Facility designation for this facility in the data provided.
There is no chain ownership information provided in the data, and CMS indicates no change of ownership within the past 12 months. Families should verify current details, including any newly published ratings, directly on Medicare Care Compare, as this profile reflects CMS data current as of the listing's data vintage.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
CMS has not published an overall star rating for this facility, so it cannot be compared to the Massachusetts state average of 3.04 stars at this time.
Does this facility accept Medicare, Medicaid, or both?
Yes, the facility is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
CMS reports 8.20578 total nurse hours per resident per day, including 2.54666 RN hours per resident per day; CMS has not reported a turnover percentage or staffing star rating.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and 0 payment denials — no federal fines on record.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon flag or Special Focus Facility status for this facility.
How large is this facility and how many residents live there?
The facility is certified for 128 beds and reports an average daily census of 113.1 residents.
Who owns this facility — and is it part of a chain?
It is owned by a state government entity (Government - State); no chain ownership information is provided in the data.
How long has this facility been Medicare/Medicaid certified?
CMS first approved this facility's certification on 2025-04-14.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures, but none of these ratings are currently published for this facility.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify rehabilitation services; contact the facility at 4135524737 and verify details on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 4135524737 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/225786?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.