Mission Care At Holyoke
Holyoke, MA · Medicare and Medicaid-certified nursing home (CCN 225480) · 125 certified beds
Health inspection: 1 · Quality measures: 3 · Staffing: 3
Federal fines: 2 totaling $27,343
Phone: (413) 532-3246 · Verify on Medicare Care Compare ↗
Mission Care At Holyoke has a CMS overall rating of 1 out of 5 stars, below the Massachusetts state average of 3.04 stars. Its health inspection rating is 1 star and its staffing rating is 3 stars.
Mission Care At Holyoke reports total nurse staffing of about 3.69 hours per resident per day, including 0.58 RN hours per resident per day, with a staffing rating of 3 stars. Nursing staff turnover is reported at 44.8%.
Mission Care At Holyoke has 2 federal fines on record totaling $27,343.00, with 0 payment denials. CMS also displays its abuse warning icon for this facility, so families should review the full inspection record on Care Compare.
About this facility
Mission Care At Holyoke is a 125-bed nursing home in Holyoke, Hampden County, Massachusetts, with an average daily census of 119.7 residents. The facility is organized as a for-profit limited liability company and has been Medicare and Medicaid certified since July 1990. It is part of the Icare Health Network chain, which operates 12 facilities with an average CMS rating of 2.8 stars.
According to CMS Care Compare, Mission Care At Holyoke holds an overall rating of 1 out of 5 stars, which is below the Massachusetts state average of 3.04 stars. Its health inspection rating is 1 star, its quality measure rating is 3 stars, and its staffing rating is 3 stars.
Nurse staffing data show total nurse staffing of 3.69 hours per resident per day, including 0.58 RN hours per resident per day, with a nursing staff turnover rate of 44.8%.
On penalties, CMS records show 2 federal fines totaling $27,343.00 and 0 payment denials for this facility.
CMS displays its abuse warning icon for this facility, indicating a citation related to abuse; families should review the full inspection record on Care Compare for details before making a decision.
Ownership has not changed in the past 12 months, so current ratings reflect the present operator. This profile is based on CMS Care Compare data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Mission Care At Holyoke has an overall CMS rating of 1 out of 5 stars, below the Massachusetts state average of 3.04 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.69 hours per resident per day, including 0.58 RN hours, with a staffing rating of 3 stars and 44.8% nursing turnover.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 2 fines totaling $27,343.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
CMS displays its abuse warning icon for this facility; there is no Special Focus status noted in the data.
How large is this facility and how many residents live there?
It has 125 certified beds with an average daily census of 119.7 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit limited liability company and is part of the Icare Health Network chain, which has 12 facilities averaging 2.8 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since July 1, 1990.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; this facility scores 1, 1, 3, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service offerings; please contact the facility at 4135323246 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; please contact the facility at 4135323246 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest details at https://www.medicare.gov/care-compare/details/nursing-home/225480?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.