Regalcare At Holyoke
Holyoke, MA · Medicare and Medicaid-certified nursing home (CCN 225232) · 102 certified beds
Health inspection: 2 · Quality measures: 1 · Staffing: 2
Federal fines: 1 totaling $13,153
Phone: (413) 538-7470 · Verify on Medicare Care Compare ↗
Regalcare At Holyoke has a CMS overall star rating of 1 out of 5, below the Massachusetts state average of 3.04 stars. Its health inspection rating is 2 stars and its staffing rating is 2 stars.
Regalcare At Holyoke provides 3.60 total nurse hours per resident per day, including 0.40 RN hours per resident per day, with a nursing staff turnover rate of 48.6%. CMS gives the facility a staffing rating of 2 out of 5 stars.
Regalcare At Holyoke has 1 federal fine on record totaling $13,153.00, and no payment denials. CMS does not display an abuse icon for this facility, and it is not listed in the Special Focus program.
About this facility
Regalcare At Holyoke is a for-profit (Limited Liability Company) nursing home in Holyoke, Hampden County, Massachusetts, certified since March 1974. The facility has 102 certified beds and an average daily census of 94.6 residents. It accepts both Medicare and Medicaid.
According to CMS Care Compare, Regalcare At Holyoke has an overall star rating of 1 out of 5, which is below the Massachusetts state average of 3.04. Its component ratings are: health inspection rating of 2 stars, quality measure (QM) rating of 1 star, and staffing rating of 2 stars.
Total nurse staffing time averages 3.60 hours per resident per day, including 0.40 registered nurse (RN) hours per resident per day. The facility's nursing staff turnover rate is 48.6%.
On penalties, CMS records show 1 federal fine totaling $13,153.00. There have been no payment denials on record.
Regalcare At Holyoke is part of the Regalcare chain, which operates 9 facilities nationally with an average chain rating of 1.7 stars. There is no record of a change in ownership within the past 12 months, so current ratings reflect the present operator.
This profile is based on CMS Care Compare data; consult Care Compare directly for the most current inspection and rating information.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Regalcare At Holyoke has an overall rating of 1 out of 5 stars, below the Massachusetts state average of 3.04 stars.
Does this facility accept Medicare, Medicaid, or both?
Yes, Regalcare At Holyoke accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.60 hours per resident per day, with 0.40 RN hours per resident per day, and a nursing turnover rate of 48.6%. CMS rates staffing at 2 out of 5 stars.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $13,153.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No, the data provided does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
Regalcare At Holyoke has 102 certified beds and an average daily census of 94.6 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC and is part of the Regalcare chain, which operates 9 facilities nationally with an average rating of 1.7 stars.
How long has this facility been Medicare/Medicaid certified?
The facility has been certified since March 31, 1974.
What do the four different CMS star ratings mean?
CMS publishes an overall rating along with three component ratings — health inspections (2 stars), quality measures (1 star), and staffing (2 stars) — which combine to form the overall score.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify whether short-term rehabilitation is offered; contact the facility at 4135387470 or check Medicare Care Compare to confirm.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 4135387470 to arrange a visit and verify current conditions.
How do I verify this facility's current record on Medicare Care Compare?
Visit https://www.medicare.gov/care-compare/details/nursing-home/225232?state=MA for the most up-to-date CMS ratings and inspection reports.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.